About Connecteam

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

About the Role

This role sits on the Strategic Accounts team and focuses on franchise and multi-site retail brands.

You’ll own a small set of named retail accounts and turn early traction and regional wins into brand-wide adoption. Success in this role comes from understanding how retail organizations actually operate and building a partnership tailored to each brand’s goals and operating model.

This role offers meaningful upside and real ownership. You’ll set the strategy for each account, develop long-term relationships with key stakeholders, and represent Connecteam at events and on-site meetings when it matters. You’ll own deals end-to-end - from early outreach with a dedicated BDR, through discovery and close, to expansion across locations, regions, and use cases. Land-and-expand is how we win.

If you’re excited about going deep on a small number of retail brands, building real partnerships, and shaping how Connecteam adds value over time, this role is for you.

Responsibilities

Full revenue ownership: Lead deals end-to-end from first meeting through close and multi-location expansion
Account-level strategy: Partner with your BDR to define target personas, deal approach, and expansion paths.
Consultative sales cycles: Lead deep discovery, tailored demos, pricing, and negotiations with multi-stakeholder buying groups.
Operational insight: Understand each brand’s workflows and translate them into clear business outcomes using Connecteam.
Win: Hit and exceed revenue targets while building long-term customer relationships

Requirements:

3–5 years of experience closing SaaS deals as an AE.
Experience selling into retail, multi-location, or operationally complex SMB or mid-market customers (strong plus).
Enjoy working in a fast-paced, high-growth startup dynamic environment.
Proven success selling into SMB or mid-market customers; multi-location or operational complexity is a strong plus.
Strong discovery and storytelling skills with operators and executives.
Track record of hitting or exceeding quota.
Comfortable owning pricing, negotiation, and closing.
High ownership mindset with strong judgment and follow-through.
Analytical, resourceful, and curious about how real businesses operate.

Salary range: 160K-205K OTE

Joining Connecteam Is The Smart Move:

We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties.
We make an impact on our customer’s business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business.
We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers.
We have fun! From weekly happy hours to holiday parties, we always enjoy each other’s company (and good food, of course). Connecteam is like one big, happy family!
Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives.

Together we will shape the future of work!

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Strategic Account Executive-Retail

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