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Sézane

Store Manager

San Jose , United States
full-time

AI overview

Oversee operational excellence and financial growth while leading a team to deliver exceptional customer experiences in a fast-paced retail environment.

"Ten years ago, I dared to imagine the first French fashion brand to be born online... Les Composantes, which has since become Sézane. My priorities haven't changed since then: to innovate and to put people, creativity, quality and service at the heart of everything we do." - Morgane Sezalory, Founder & CEO.

To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be. Specifically, as we grow in North America, we are seeking entrepreneurial self-starters who are comfortable working independently and across time zones and cultures to bring the Sézane magic to the States.

More about Sézane: http://www.sezane.com // http://www.facebook.com/sezaneparis // http://instagram.com/sezane

We are looking for ambassadors to help us write our next chapter in the US at Santana Row in San Jose. As part of Sézane, you will be expected to help develop the brand with enthusiasm, dedication, and style. Your job will be to ensure that each client’s experience is exceptional and memorable and that our brand ethos is communicated with empathy and heart.

Key Responsibilities

  • Represent the Brand by interacting with clients in their shopping experience at the store, by maintaining a high level of customer service, product knowledge and basic operational procedures.
  • Manage, train and motivate shop team (assist with hiring and recruitment process)
  • Oversee all operational aspects of the shop (retail excellence, visual merchandising, process optimization, inventory logistics, etc.)
  • Be accountable for Shop budgets and financial targets while identifying and seizing opportunities for growth.

Driving business performance

  • Monitor performance to propose commercial action plans to maximize sales + minimize costs
  • Monitor operational expenses and responsible for supply management
  • Develop open relationships and collaborate transversally with Paris HQ team

Operations

  • Follow up on retail excellence programs
  • Liaise with internal & external partners to solve issues related but not limited to: deliveries, stock, IT, maintenance, security
  • Ensure quality of internal control and inventory management (inventory, cash management, internal procedures)
  • Plan and execute store events, off-site activations and partnerships

Team Management

  • Coach staff and motivate teams to achieve the best customer service and financial growth
  • Conduct full appraisals with direct reports / clear objectives to the retail team
  • Participate in recruitment, store organization, team development and general HR needs

Clienteling

  • Ensure strong client mindset within the team and obsession for client satisfaction
  • Develop deep understanding of client base and support in local initiatives to grow / increase loyalty of local clients

Requirements

• Motivated, proactive and positive attitude

• Autonomous, agile, entrepreneurial, result driven

• Ability to adapt to become a strong brand ambassador

• Strong managerial skills (5 to 7 years of retail management) and business sense

• Experience in a luxury or fast-paced retail environment preferred

• Excellent communications and team management skills

• French speaking is a plus

Job Type: Full-time

Benefits

Salary range: $80,000 - $100,000 per year, based on experience.

Plus a competitive bonus package.

Sézane

Si vous êtes arrivé(e) sur cette page, nous ne devrions plus avoir besoin de vous présenter Sézane. Mais peut-être pourrions-nous vous apporter quelques précisions sur ce que nous recherchons, ou plutôt qui nous recherchons...Sézane est une entreprise hors norme, au sens littéral du terme. A l'image de nos origines, nous aimons les parcours iconoclastes, qui bousculent les codes et les idées préconçues. Nous cherchons les talents, pas les parcours. Nous recherchons les compétences, pas les CV. Nous recherchons la passion, pas l'ambition. Plus encore, nous recherchons des personnalités humbles, qui s'intéressent plus aux solutions qu'aux problèmes et pour qui rien n'est hors d'atteinte, pour peu qu'on s'en donne les moyens.Sézane est un joyeux désordre, où l'on peut changer d'avis à la dernière minute, où le poste d'aujourd'hui n'est peut-être plus celui d'hier et probablement pas celui de demain. Un tourbillon où chaque jour pose un nouveau défi, une nouvelle réinvention, un affront à l'impossible. Nous recherchons des talents qui conçoivent le travail autrement, dans le respect des autres, dans l'exigence de soi, dans la recherche de ses limites. Et pour mener à bien cette douce folie créative, nous nous entourons aussi de talents opérationnels structurés qui nous aident à délivrer nos promesses, sans faillir, sans faiblir. Et qui acceptent que leur aventure chez Sézane puisse déteindre un peu sur eux. Car travailler chez Sézane, c'est aussi accepter d'oublier un peu comment on travaillait avant...Vous êtes encore là ?Si oui, s'il vous plait, continuez encore un peu et venez nous rejoindre pour nous aider à être toujours meilleur qu'avant.

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Salary
$80,000 – $100,000 per year
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