- Remote area benefits: Double your salary packaging and boost your take-home pay!
- Location: Rockhampton / Darumbal region.
- From $51ph + 12% Super + Not-for-Profit Salary Packaging up to $18,550
We’re looking for a dynamic individual to be the first point of contact for clients referred through the Head to Health Phone Line and other pathways. In this role, you’ll be a key player in guiding clients through a smooth and welcoming entry into our services, providing invaluable support on their journey to well-being.
Responsibilities include:
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Lead the way for clients: Lead the care journey, coordinating support and collaborating across teams to ensure clients receive high-quality, person-centred care.
- Provide direct engagement and brief interventions to ensure smooth transitions and aftercare.
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Collaborate: Work closely with internal teams and external partners to deliver comprehensive care.
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Support clients: Be their first contact and help them navigate their care journey, ensuring a welcoming experience at every step.
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Manage Care Processes: Oversee collaborative care planning, transitions between services, and aftercare.
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Strengthen Partnerships: Build relationships with local hub partners and the lived experience workforce to foster community-driven care.
The ideal candidate will have:
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Experience: Extensive background in mental health and/or AOD settings, including knowledge of systems, legislation, and brief-intervention approaches.
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Strong leadership: You’ll take charge of client care and team coordination, ensuring clients receive the best possible outcomes.
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Community-focused: Experience working independently and as part of a care team in community-based recovery models.
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Collaboration Skills: Proven ability to engage and collaborate with diverse services and professionals in the mental health space.
- Qualifications in psychology, social work, mental health nursing, counselling or a related field.
- A maintained relevant annual registration and/or membership of professional body (preferred).
What’s in it for you?
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Flexible working conditions tailored to you.
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Competitive salary based on your experience and qualifications.
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Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety.
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Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.
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Remote area benefits - Double your salary packaging and boost your take-home pay if you live and work in an eligible remote location. Ask us how!
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Relocation support: If you have relocated permanently for work purposes you may be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
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Career growth: Access a range of professional development opportunities, from leadership training to discipline-specific learning.
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Free, confidential support – Our Employee Assistance Program is available for you and your family.
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More leave when you need it – 4 weeks annual leave, sick/carer’s leave, family & domestic violence leave, and the option to purchase extra leave.
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17% annual leave loading (get paid more on your holidays)
Next steps
To view a copy of the full Position Description, click here. Alternatively, for more information please contact Kim Reeves (Operations Manager CCQ) at [email protected]
Ready to make a real impact in your community? Apply now to join a collaborative, supportive team helping people access the care they need, when they need it.
🌟 We review applications as they come in, and interviews may occur during the advertisement period.🌟
Next Steps in the Hiring Process
Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide.
We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.
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