Data Services Specialist

Are you passionate about data, detail-oriented, and excited to be part of a global EdTech company? Faria Education Group is seeking a full-time Data Services Specialist to join our dynamic Services Team in our Taipei office. In this role, you'll play a key part in supporting client-facing data service projects across Faria’s suite of education platforms. You’ll be involved in large-scale curriculum migration initiatives, contribute to the standardization and alignment of educational data, and help drive continuous improvements in our services. This is an excellent opportunity for individuals seeking to gain hands-on experience in data entry, quality control, and data management within a collaborative, mission-driven environment. You'll work closely with internal teams and gain exposure to working with large datasets, maintaining data integrity, and supporting our internal standards database.

What You’ll Be Doing

• Problem Solving: Troubleshoot client challenges with thoughtful and tailored solutions.
• Web Design: Designing a school website with a keen eye for detail and a focus on meticulous formatting.
• Data Entry: Input and structure large sets of curriculum data for client migrations into Faria’s platforms.
• Data Alignment: Support the standardization and alignment of curriculum and standards data across platforms and services.
• Data Collection & Processing: Assist in developing automated data pipelines, including cleaning, transforming, and formatting raw data.
• Data Maintenance: Ensure high data quality through consistency checks, formatting, and timely updates.
• Database Updates: Maintain and update Faria’s internal Standards Database used across multiple products.

• Cross-Team Collaboration: Work with internal teams (Support, Deployment, Implementation, Sales, etc.) to deliver seamless customer experiences.

Requirements

What We’re Looking For:

• Bachelor’s degree or equivalent work experience (e.g., Education, Data Science, Computer Science, Statistics, Information Systems, Web Design).
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication abilities.
• High attention to detail and ability to manage multiple priorities.
• Comfortable working both independently and as part of a team.
• Proactive, dependable, and eager to learn and grow.
• Proficient or willing to learn business tools like Salesforce, ZenDesk, Zoom, Slack, ClickUp, Google Suite, etc.
• Strong English Language Skills
  

Preferred but not required:

• Background in education, edTech or SaaS is a plus.
• Familiarity with AI tools or best practices to improve data workflows.
• Previous experience handling structured data or working with databases.

DISCRIMINATION DECLARATION

All qualified applicants will be considered for employment without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.

Please note: Only shortlisted candidates will be contacted due to a high volume of applicants.

Benefits

• A global, mission-driven team that values innovation, collaboration, and impact.

• PTO: Vacation (starting at 12 days), 30 days sick leave, public holidays, and other personal days.
• Competitive salary, plus performance-based bonus
• Monthly Health & Wellness Allowance
• Ongoing professional development opportunities.
• Employee recognition programs, social events, and team lunches.
• Unlimited book budget.

ABOUT FARIA EDUCATION GROUP

At Faria Education Group, we are dedicated to reaching every learner and inspiring every educator. As the trusted partner of over 10,000 schools and 4 million students in 155 countries, we lead the way in international education systems and services.

We offer an integrated suite that supports all aspects of curriculum management, teaching and learning, admissions, and school-to-home communications. With an unwavering commitment to innovation, our technology is designed with rigorous standards for data protection and security, ensuring first-class training and support for modern international schools.

Through our innovative online courses and revision programs, we provide comprehensive educational experiences. Our offerings include the IB Diploma and Cambridge online courses, bringing high-quality education to schools and homes worldwide.

Join us in our commitment to transforming education and empowering communities globally. Explore our services, including ManageBac, OpenApply, Atlas, SchoolsBuddy, Pamoja, Wolsey Hall, and Oxford Study Courses.

https://www.faria.org/careers