As an IT Support intern at Malt, you will act as a bridge between technical IT support and employee experience while being integral to internal projects.
International Tech Support (Level 1 & 2): Dive into the heart of our European operations. You will support Malters across France, the UK, Spain, Germany, and Benelux, mastering SIIT to turn technical hurdles into seamless workflows.
The Automation Architect: Kill manual work. You will learn to automate the onboarding/offboarding lifecycle, transforming repetitive admin into a streamlined, "set-and-forget" digital engine.
Hardware Masterclass: Manage a premium fleet of Macs (M5). You’ll lead configuration, deployment, and preventive maintenance using professional MDM tools to keep our hybrid workforce performing at 100%.
Global Asset Strategy: Own the business side of IT. You’ll maintain an accurate global inventory, ensuring our hardware investments are tracked and optimized.
Building the "Company Brain": Scale our collective intelligence. You’ll optimize internal procedures and build out our Knowledge Base (tutorials, FAQs, and security guides) to empower every Malter.
Mission-Critical Projects: Don’t just support—innovate. You will contribute to continuous improvement projects, developing internal productivity tools that directly impact our remote sites and offices
The Digital Investigator: You might not have every answer yet, but you know exactly where to find them. You are resourceful, methodical, and love solving technical puzzles.
Proactive Innovator: You have an "Automation First" mindset. If a process feels slow, your first instinct is to build a better version and leave the system stronger than you found it.
Global Communicator: Your English is fluent (professional level). You are comfortable being the technical point of contact for our diverse international teams.
High "Get-it-Done" Factor: You thrive on autonomy. You learn fast, adapt quickly, and take pride in diagnosing and resolving issues independently.
Impact-Driven: You want to see the direct results of your work on a company’s growth. At Malt, your contribution is visible every single day.
Free Meals & Snacks
Lunch vouchers: €9/day on your Swile card
Health Insurance
Transportation: 50% reimbursement (any type of transport)
Free books fulfilled
Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow.
Paid Time Off
Paid vacation - 1 paid day/month worked for interns, 5 weeks/year for apprenticeships
Malt is a freelance marketplace that connects talented freelancers with companies across Europe, facilitating seamless project-based work. By combining technology with a human-centered approach, Malt simplifies the process of finding and managing freelance talent, making it easier for companies to engage skilled professionals.
Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Customer Service Q&A's