Staff Technical Program Manager, Infrastructure

This role will be based in Mountain View, CA.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

LinkedIn is looking for a Staff Technical Program Manager to work within LinkedIn's Infrastructure Technical Program Management team. The right candidate will have demonstrated solid leadership in leading teams and programs to deliver successful outcomes. This candidate is expected to perform using best practices for execution of our SRE/Infra projects as well as initiating, planning, and executing intermediate-to-large scale, cross functional, and company-wide critical programs.

The Online Infrastructure team is charged with building the next-generation infrastructure and platforms for LinkedIn, including but not limited to: an application and service delivery platform, compute platform, massively scalable data storage and replication systems, cutting-edge search platform, best-in-class AI platform, experimentation platform, privacy and compliance platform etc. You will work and learn among the best, putting to use your passion for distributed technologies and algorithms, API design and systems-design, and your passion for writing code that performs at an extreme scale. LinkedIn has already pioneered well-known open-source infrastructure projects like Apache Kafka, Pinot, Azkaban, Samza, Venice, Datahub, Feather, etc. We also work with industry standard open source infrastructure products like Kubernetes, GRPC and GraphQL - come join our infrastructure teams and share the knowledge with a broader community while making a real impact within our company.

As a Staff TPM partnering with the Online Infrastructure team, you will be responsible for driving the cross-functional programs developing these cutting-edge software delivery products & platforms in addition to shaping the strategy and vision of the TPM organization as LinkedIn’s business and technology landscapes evolve and shift. You will work closely with engineers and partners from all parts of the company, from product to infrastructure and more.

Responsibilities:

• Provide clarity on product program objectives, ensuring that roles and responsibilities are well understood and address any conflict in a timely manner with minimal direction and assistance from management.

• Interact with executive sponsors and change agents to identify scope, requirements, and manage projects throughout the entirety of the project lifecycle.

• Facilitate and drive large cross-functional projects, serve the needs of multiple stakeholders within a complex multi-faceted organization, and manage that strategy through to completion.

• Apply formal change management practices that ensure that product programs are baselined at kickoff and all changes are thoroughly reviewed for justification impact to the program and have received appropriate approvals.

• Anticipate product program risks and issues and work to provide resolutions which ensure that stakeholder expectations are set appropriately.

• Effectively communicate information to diverse audiences including translating subject matter terminology into clear business terms and program relevance.

• Facilitate straightforward decisions from complex situations that keep teams and projects moving forward.

• Establish and manage end-to-end processes with various stakeholders in collecting, evaluating and fulfilling their requirements.

• Demonstrate data analysis expertise to develop and communicate meaningful insights, define metrics, and make recommendations on key infrastructure scaling initiatives.

• Deliver solution design specifications and technical requirements for the development and improvement of capacity planning tools and automation.

• Apply business acumen to formulate practical and effective program management approaches to identify optimization opportunities, influence business partners, and drive effective decision making.

• Conduct “what-if” simulations and proactively identify potential capacity issues and partner with product and service owners to minimize risk and reduce cost-to-serve.

• Build and deliver impactful presentations that tell a persuasive story with convictive insights, not just data.

• Manage executive project expectations including owning escalation, communication, and exec level interaction on critical strategic projects for the company.

Basic Qualifications:

• B.S./B.A. Engineering, Computer Science or related technical field, or equivalent practical experience

• 5+ years of experience in Technical Program and Product management, including feature development, roadmap management and experience in Agile Methods within an SRE or Infrastructure team.

Preferred Qualifications:

• 2+ years of technical leadership with a track record of operating independently, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner.

• Demonstrated understanding of technology-based product lifecycle management including development launch and management phases and primary roles/responsibilities and deliverables of key organizational functions.

• Experience with analytic skills to translate requirements and designs into successful action plans.

• Experience leading large dynamic programs and projects with cross-functional matrixed resources working in a fast paced collaborative environment.

• Proven ability to quickly earn the trust of sponsors and key stakeholders set direction and approach mobilize and motivate teams and execute with limited information and ambiguity.

• Proven problem-solving skills to anticipate the risks of non-performance and incorporate prevention and remediation measures within the implementation plan.

• Proven ability to work collaboratively across different functions and optimally influence senior business partners.

• Demonstrated conflict resolution skills combined with strong negotiation ability delivered with a high level of influence and professionalism.

• Experience with demonstrating excellent time management skills and strong attention to detail. 

Suggested Skills

• Program+Product Management

• Infrastructure Tool Development

• Cross-functional collaboration

• Strategic Roadmaps

You will Benefit from our Culture:

We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels

LinkedIn is committed to fair and equitable compensation practices.

The pay range for this role is $139,000 to $229,000 . Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

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• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

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