At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship
We are seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India—embracing both hybrid and remote work to bring the best minds together, wherever they are. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey.
What you'll do
Develop product features that can improve performance via feedback loops
Design pipelines for fine-tuning LLMs
Design and implement end-to-end product capabilities, including frontend and backend components
Drive a/b tests to iterate and improve product features and ML capabilities continuously
Work with our Platform, SRE and Data Infrastructure teams to support production needs for ML services
Follow advancements in AI and ML, and participate in discussions about them with the ML and research teams
What you'll need
Strong architectural skills, with proven experience designing complex software systems
Strong engineering skills, with at least an intermediate level skill in Python
Experience implementing technical solutions, tackling tough engineering problems to help build our products.
Experience building and deploying production ML models to solve real-world problems
A Bachelor’s Degree in a field of science, technology, engineering or math, or equivalent hands-on experience
Desire to learn new things, work closely with peers from different teams, and open to teach and learn from others
What we'd like to see
Experience working on AWS and familiarity with CI / CD tools
Experience with Athena, Kafka and a strong background in databases
Experience managing software infrastructure for engineering teams
Knowledge of additional languages such as SQL, Go, Javascript, or Typescript are not necessary but will help you work in cross-functional teams
Benefits
Competitive compensation
Stock options
Prudent Life Insurance
Onsite lunch & dinner stipend
Connectivity (mobile phone & internet) stipend
Wellness perks
Mac equipment
Learning & development stipend
Parental leave, including 6 weeks paternity leave
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at
[email protected] to obtain assistance.
