Staff Software Engineer, Developer Experience

Smarter Technologies is the automation and insight platform for healthcare efficiency. As a leading AI-powered revenue cycle management (RCM) platform, we combine proprietary agentic agents, human-in-the-loop AI agents, clinical ontology, and global financial and administrative services. Our comprehensive platform empowers healthcare organizations to automate the entirety of their administrative and financial workflows—driving operational optimization, reducing costs, and enabling better patient experiences.

Staff Software Engineer, Developer Experience

Role

We’re looking for a Staff Software Engineer, Developer Experience (DevEx) to join our Core Engineering team. In this role, your primary customers are other engineers. You’ll design and build the tools, workflows, and platform capabilities that enable our teams to ship quickly and confidently. This role blends software engineering, platform engineering, and developer advocacy. 

You’ll help shape how engineers work inside our monorepo, improve build and CI/CD systems, and define best practices for both humans and AI-assisted development. You’ll join a highly collaborative team of senior and staff engineers working on a modern platform designed for humans and AI agents to collaborate.

What You’ll Do

Build the Developer Platform

Design and implement internal tools, workflows, and infrastructure that improve the developer experience across the company. Your work will shape how engineers build, test, deploy, and operate software.

Own the DevEx Ecosystem

Improve our monorepo tooling, CI/CD pipelines, build systems, and documentation. Help engineers navigate and extend the codebase effectively.

Design for Humans and AI

Help evolve our development environment for AI-assisted coding and agentic workflows. This includes structuring documentation and code patterns so both humans and LLMs can work effectively within the repository.

Enable and Educate Engineers

Act as a developer advocate within the engineering organization. Run internal training, write documentation, and help teams adopt new tools and workflows.

Drive Platform Improvements

Work across infrastructure and platform layers, including CI/CD pipelines, build tooling, Kubernetes environments, and infrastructure automation.

Lead with Ownership

Define and extend your own scope. We move quickly and value engineers who proactively identify problems and build solutions that raise the engineering bar.

What You Bring

• Strong software engineering fundamentals and experience building production systems.
• Passion for developer experience and internal tooling.
• Experience building or improving developer platforms, build systems, or internal tools.
• Familiarity with CI/CD systems such as GitHub Actions, GitLab CI, or similar.
• Experience with cloud infrastructure and platform tooling (e.g., Kubernetes, Terraform, containerized environments).
• Experience working in or contributing to large codebases or monorepos (tools like Bazel, Buck, Pants, etc. are a plus).

Strong written and verbal communication skills.

What Sets You Apart

• You think of engineers as your customers.
• You enjoy teaching, mentoring, and enabling other engineers.
• You actively incorporate AI-assisted development into your workflow.
• You have experience improving developer workflows, build systems, or CI/CD pipelines.
• You’re comfortable working across the stack—from infrastructure and tooling to application code when needed.
• You thrive in fast-moving environments with high ownership and autonomy.

Our Engineering Environment

• Python-first backend ecosystem
• Some TypeScript services and frontends
• Monorepo-based development workflow
• CI/CD pipelines built around modern automation
• Infrastructure managed with Kubernetes and Terraform
• Increasing adoption of AI-assisted and agentic development workflows

Required Technical Exercise - submissions without this component will not be considered:

• Please spend no more than 20 minutes completing a quick coding exercise by following the instructions here.