As a member of the ShipBob Team, you will...

Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location: Remote - India

Role Description:

We are seeking a Staff Engineer to join our Identity and Access Management (IAM) team as a hands-on Individual Contributor with strong Technical Guidance and Mentorship. This role focuses on designing and implementing secure, scalable AuthN/AuthZ solutions for both Workforce IAM and Customer Identity & Access Management (CIAM). The ideal candidate will have a security-first mindset, deep IAM expertise, and the ability to collaborate across teams to deliver compliant, high-performing identity services. This role reports to Manager, Software Development.

What you’ll do:

Design & Architecture:
- Architect, implement and maintain authentication (AuthN) and authorization (AuthZ) systems for enterprise and customer-facing applications.
- Build, test, and deploy identity solutions at global scale
- Define IAM standards and best practices for CIAM and workforce identity systems.
Security & Compliance:
- Champion Zero Trust principles and ensure IAM solutions meet PCI-DSS, SOC 2, and other compliance requirements.
- Embed security controls and audit capabilities into identity workflows.
Technical Guidance and Mentorship:
- Act as a senior Individual Contributor driving technical decisions and mentoring engineers.
- Influence IAM roadmap and strategy across multiple teams.
Integration & Automation:
- Implement SSO, MFA, and federation using OAuth2, OIDC, SAML, SCIM.
- Automate identity lifecycle management with IaC tools (Terraform) and CI/CD pipelines.
Cross-Functional Collaboration:
- Partner with Product, Security, and Platform teams to manage interdependencies and deliver seamless identity experiences.

What you’ll bring to the table:

Experience:
- 10+ years in software engineering, with 4+ years in IAM systems and AuthN/AuthZ design.
- Proven experience in CIAM and enterprise IAM applications.
Technical Skills:
- Expertise in IAM protocols (OAuth2, OIDC, SAML, SCIM) and directory services (LDAP/AD).
- Familiarity with compliance frameworks (PCI, SOC 2, ISO 27001) and security best practices.
- Proficiency in C# as a programming language and IaC tools (Terraform).
Soft Skills:
- Strong communication and collaboration skills.
- Ability to lead technically without direct people management.
Preferred Skills:
- Experience with Okta, Auth0, Azure AD
- Knowledge of identity governance (IGA) and privileged access management (PAM).
- Exposure to cloud IAM (AWS, Azure, GCP) and Zero Trust architectures.

Perks & Benefits:

Medical, Term & Accidental Insurance
All Purpose Leave (casual & sick time): 12 days
Earned Leave: 15 days
Public Holiday: 12 days
Generous Maternity & Paternity Leave
Quarterly Wellness Day
Work From Home Allowance
See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

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We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us:

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.

Staff Software Development Engineer

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