We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others.

Job Summary

We’re seeking a Staff Site Reliability Engineer to serve as a technical leader within our infrastructure organization. In this role, you’ll help shape the reliability strategy across our engineering teams, drive adoption of best practices, and tackle our most complex infrastructure challenges. You’ll be part of an international, highly engaged and technical group that is well-versed in building enterprise-ready and extremely secure software systems. Our core values of “simple is strong, respect is king, build it like you own it and think like a hacker” should resonate with you.

Essential Duties and Responsibilities

Define and drive the technical vision for infrastructure reliability across the organization
Architect large-scale, fault-tolerant systems on AWS using Terraform
Lead cross-functional initiatives to improve system reliability, scalability, and efficiency
Establish standards for infrastructure-as-code, CI/CD, and deployment practices
Design and implement solutions for our most complex operational challenges
Lead incident response for critical outages and drive systemic improvements
Mentor senior engineers and help grow the SRE team’s capabilities
Evaluate and introduce new technologies that improve operational excellence
Influence engineering culture around reliability, observability, and operational maturity

Education, Experience, Skills, & Abilities

5+ years of experience in SRE, DevOps, or systems engineering, with demonstrated technical leadership
Expert-level knowledge of Terraform, including module design, state management, and scaling IaC across teams
Deep expertise in AWS architecture and services at scale, with strong focus on ECS
Proven experience designing and operating containerized workloads on ECS, including capacity planning, service scaling, and task placement strategies
Strong experience designing and implementing CI/CD systems with GitHub Actions or similar tools
Track record of leading complex, cross-team technical initiatives
Advanced proficiency in Python, Ruby, Javascript, or similar languages
Strong understanding of distributed systems principles
Excellent written and verbal communication skills
Proven ability to balance long-term technical strategy with immediate operational needs

Preferred Experience

Experience building internal developer platforms or self-service infrastructure tooling
Knowledge of FedRAMP
Background in cost optimization and FinOps practices
Contributions to open-source infrastructure projects
Experience scaling infrastructure organizations and processes
Experience defining and implementing SLO frameworks

Working Conditions

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and/or standing - Must be able to remain in a stationary position 50% of the time

Carrying and /or lifting - Must be able to carry / move laptop as needed throughout the work day.

Environment - remote, work-from-home 100% of the time.

ADA Statement

Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at [email protected].

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position of Staff Site Reliability Engineer is: $151,040 -$188,800.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Culture

At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.

At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.

Disclaimer

This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.

The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).

Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law.

Equal Employment Opportunity:

Bugcrowd is EOE, Disability/Age Employer.

Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Apply at: https://www.bugcrowd.com/about/careers/

Staff Site Reliability Engineer

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