About HighLevel:
HighLevel is an AI-powered operating system that helps businesses grow. Over 1 million businesses globally run on HighLevel, processing 15+ billion API hits, 2.5 billion messaging events, and 470 terabytes of data daily across 250+ micro services and 1 million+ domains worldwide. HighLevel answers over 1.3m+ calls a month using AI, and sends over 17m text messages using AI. Together with AskAI, the agent builder and the AI employee it is the AI platform of choice to grow.
Our People:
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
About the Role:We are looking for a Staff Product Engineer to build and scale our Marketplace and Developer Ecosystem. You will operate as a Team of One, owning end-to-end systems across Public APIs, App Marketplace, integrations, and monetization. This role combines hands-on building, product ownership, and system design—focused on delivering scalable, production-grade systems that power developers and partners on our platform.
Roles & Responsibilities:End-to-End Ownership
Own systems from idea → production → scale
Translate ambiguous problems into working, high-impact products
Execution & Prototyping
Rapidly prototype, validate, and iterate using real usage
Leverage AI tools to accelerate development
Systems & Architecture
Design for scale, reliability, and extensibility
Ensure strong API design (versioning, compatibility, security)
Developer Experience
Improve SDKs, docs, sandbox, and debugging workflows
Reduce friction across the developer lifecycle
Scale & Performance
Build for high-throughput APIs and event-driven systems
Optimize for latency, cost, and reliability
Technical Leadership
Drive architecture across domains
Mentor engineers and influence cross-team decisions
Team-Specific Focus Areas:
API Platform
Public APIs (v1/v2), OAuth/SSO, rate limiting, webhooks
SDKs and developer tooling
Marketplace & Monetization
App subscriptions, usage billing, wallets, payouts
App discovery, approvals, and distribution
Integrations & Extensibility
Third-party integrations (Google, Meta, Slack, etc.)
Custom providers, triggers/actions, external auth
Customization & Assets
Templates, snapshots, and AI agent distribution
Custom pages, theming, and frontend extensibility
Qualifications:
9+ years of engineering experience
Strong in Node.js + modern frontend frameworks
Experience building APIs, platforms, or marketplaces
Deep understanding of distributed systems and API design
High ownership, strong product sense, and ability to operate independently
Experience with developer platforms, billing systems, or integrations [Nice to have]
Familiarity with AI-driven systems or automation [Nice to have]
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record-keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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