Staff Product Designer, Go Enterprise

Superhuman offers a dynamic hub-based hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Superhuman

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.

The Opportunity

In this role, you will:

• Own the end-to-end design of enterprise experiences for Superhuman Go, from how proactive agent capabilities are configured and rolled out to how they show up in real day-to-day workflows.
• Define and evolve critical user journeys for enterprise personas, turning complex systems into clear, usable experiences.
• Design enterprise-ready agent configuration and control surfaces, such as feature enablement, data management, and model choices, so powerful AI behavior is safe and practical to deploy at scale.
• Create trustworthy experiences around data protection, integrations, identity, audit logs, and clear transparency into what the agent can access and why.
• Design highly polished interfaces and interactions, holding a high bar for craft, clarity, and visual excellence across both end-user and admin experiences.
• Partner closely with Product, Engineering, Research, Content, and Security teams to align on trade-offs, resolve issues, and raise the bar for enterprise AI experiences that drive adoption and confidence.

Qualifications

• 7+ years of product design experience, with a track record of owning complex, cross-surface problems end to end.
• Comfortable operating at a Staff level by setting direction, influencing partners, and raising quality beyond individual projects.
• Experience designing enterprise experiences where trust, reliability, and clarity directly influence adoption.
• Experience designing AI-native products, including shaping interactions where model behavior, uncertainty, constraints, and user trust are first-class design concerns.
• Deep curiousity about emerging AI-native products and experiences.
• Demonstrated strength in design craft, with a portfolio that shows polished UI, thoughtful interaction design, and strong attention to detail.
• Strong systems thinker who can reason across user experience, complex systems, and agent behavior.
• Demonstrated ability to work independently with minimal guidance, manage priorities across multiple initiatives, collaborate effectively with cross-functional teams, and thrive in fast-paced, results-driven environments.

Compensation and benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.  In Canada, all locations where we support employment are considered “Zone 1”. 

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and maybe modified in the future. 

We encourage you to apply

At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).