Staff Product Designer

About Udemy

At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.

This hybrid position requires three days per week in the office at the nearest hub. 

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne.  

About this role 

As our Staff Designer on the Udemy Business team, you will contribute to our UX strategy and execution for Udemy's global B2B learning products.

As Staff Product Designer for Udemy Business, you’ll report to the Manager of Product Design in Dublin. You will contribute to our UX strategy and help build product experiences and make Udemy the platform for business learners, instructors and organizations to meet their upskilling goals. 

You’ll collaborate closely with product managers, engineers, researchers, marketers, and content strategists to define and deliver seamless experiences that align with user goals and aspirations. Your work will shape how millions of people explore and grow their skills through Udemy.

What You’ll Do

• You have a high bar for product design, and raise the bar for those around you through internal/external thought leadership, driving culture, and leading large scale initiatives.
• You are a self-starter, able to bring projects from ideation to launch without much guidance.
• You’re highly-collaborative and have a low-ego approach.
• You are curious and up to date on new industry trends and tools.
• You actively manage your time and communication strategy when partnering with collaborators across multiple time zones.
• You’re an advisor and ambassador for design, who brings diverse stakeholders together to align and work together to solve problems.
• You present your designs and design process clearly to stakeholders and senior leaders, building trust in the process. 
• You have experience in leveraging design systems in your work to reduce the cost of shipping products while maintaining a cohesive user and brand experience.
• You can move high-priority projects toward delivery in a fast-paced agile environment.
• Leverage expertise and collaborate with a cross-functional team spanning consumer research, data science, product management, and engineering to test, iterate and launch features that advance our mission.
• Drive the design process and quality by taking solutions through multiple iterations and feedback rounds to ensure the best user experience.
• Seek and translate qualitative and quantitative insights into opportunities, consider cross-functional dependencies and make informed recommendations when solving problems.
• Work with research to understand the needs of business learners, instructors and organizations in order to drive growth and retention.
• Balance business needs and user needs, while drawing on your deep product design expertise, evaluating new risks and opportunities as they arise.
• Support and advise on solutions across multiple projects – shipping at scale
• Prioritize and complete work with some autonomy, seeking occasional input from leads and stakeholders.
• Apply big-picture thinking to break down ambiguous opportunities into an actionable roadmap.
• Give and solicit feedback in order to continually raise the bar for quality and craft.
• Embrace our culture of experimentation and A/B testing.

 What you’ll bring

• 8+ Years of Product design / UX design experience, including mobile design.
• A portfolio of end-to-end product design work that showcases your involvement, from research and discovery to visual design and collaborating with engineering teams for implementation that demonstrates your ability to lead and ship products that users love.
• Expertise in driving stakeholder relationships with Product Managers, Researchers and Engineers in previous roles.
• Excellent interaction design, visual design craft, and proven experience using AI Tools as part of your process and for prototyping.
• Experience showcasing an end-to-end design process across multiple projects, that include interaction and visual design artifacts, multiple iterations, and high-fidelity prototypes.
• Track record of designing and shipping products and leading projects to successful outcomes for global users and the business.
• Experience in developing UX for AI solutions, subscription services, or e-learning platforms is beneficial.
• Ability to navigate ambiguity, and drive clarity that brings the user, technology, and business together.
• Excellent English oral and written communication skills, including the ability to articulate and present rationale behind your design decisions.
• Experience influencing and presenting to senior leaders.

 Final Note

We know not everyone matches 100% of the qualifications listed above. If you're excited about this role and believe you can contribute meaningfully, we’d love to hear from you.