Staff Platform Engineer

TLDR

Own the architecture and operational excellence of VMware and cloud-based systems while supporting AI/ML workloads across multiple regions in a high-performance environment.

Zoox is hiring a Staff VMware and VDI Platform Engineer with deep subject matter expertise in VMware technologies, VMware Cloud Foundation (VCF), Active Directory and Horizon/VDI architectures. You will serve as the technical authority for Zoox’s VMware-based Software Defined Data Center (SDDC) and enterprise virtual desktop platforms. This role owns the architecture, scalability, performance, and operational excellence of our VMware and cloud based ecosystem.  You will enable secure, high-performance environments to support AI/ML workloads and business operations across regions. In This Role, You Will...
  • Own the architecture, capacity planning, implementation, performance optimization and lifecycle of Horizon-based VDI infrastructure including GPU infrastructure, supporting thousands of users across multiple regions.
  • Collaborate with engineering teams across the company on infrastructure design, integrations, and workload migrations across on-prem and hybrid environments.
  • Act as the Subject Matter Expert for VMware technologies, including vSphere, vSAN, VMware Cloud Foundation (VCF), and Horizon.
  • Apply baseline AWS knowledge (e.g., EC2, VPC, WorkSpaces) to support hybrid infrastructure integrations where applicable.
  • Establish best practices for efficient consumption of GPU hardware on VDI, along image management, profile handling, user experience optimization, self service and security.
  • Implement observability, monitoring, and proactive capacity planning to improve platform reliability and operational efficiency.
  • Lead complex troubleshooting and root cause analysis across compute, storage, virtualization, and VDI layers.
  • Maintain system documentation, architecture diagrams, and operational runbooks, and participate in on-call support for critical infrastructure
  • Qualifications
  • 10+ years of hands-on experience with VMware vSphere, Horizon, vSAN, and VMware Cloud Foundation (VCF)
  • Proven experience designing and operating enterprise VDI and Virtualization platforms at scale
  • Strong understanding of lifecycle management, cluster design, resource allocation, and high-availability strategies within VDI and VMware environments
  • Experience with scripting, automation using Powershell, Bash, Python; and orchestration tools such as Teraform, Ansible and Aria Automation.
  • Expertise in desktop image optimization, application delivery, user profile management, and performance tuning
  • Demonstrated proficiency managing and troubleshooting Active Directory architectures and Windows servers fleets
  • Bonus Qualifications
  • Technical leadership experience with infrastructure teams
  • Experience leading cross-functional infrastructure initiatives
  • Ability to communicate architectural strategy clearly to technical teams and executive stakeholders
  • About Zoox
    Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.


    Accommodations
    If you need an accommodation to participate in the application or interview process please reach out to [email protected] or your assigned recruiter.

    A Final Note:
    You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

    Zoox is building a fully autonomous vehicle fleet from the ground up, coupled with the ecosystem necessary to launch this technology into urban environments. By integrating robotics, machine learning, and innovative design, Zoox is paving the way for a new era of mobility-as-a-service.

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    Salary
    $206,000 – $284,000 per year
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