Staff Platform Engineer II - Brazil

TO BE CONSIDERED FOR THIS ROLE, PLEASE SUBMIT AN UPDATED RESUME TRANSLATED TO ENGLISH

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.  

🤜🤛  WHAT’S IN IT FOR YOU?

• 💻🌎Remote environment: totally built to make you feel that we are all together in one space without leaving your home office!
• 😎🏝Self Managed PTO: Beach? Mountains? Camping? Discovering new experiences? You are free to take time out as you need!
• ⏰Flexible work hours: We believe that you can reach your professional and personal goals working with us and encourage you to have a work life balance!
• 💡 A culture built on innovation that values big ideas: We are always open to new ideas that will improve the life of our Pros!
• 💻 MacBook (or PC if you prefer!) + Setup Fee ($500): What is remote work without the right tools? Here at HCP, you can choose your computer and set up your home office!

We know what you are thinking…WHAT IS THE ROLE AND WHAT WOULD YOU BE DOING? 👀

As a Staff Platform Engineer II, you lead the evolution of our internal developer platform with a strong focus on Developer Experience (DevEx). You operate at the intersection of infrastructure, automation, and software engineering, building scalable platform capabilities that reduce friction and accelerate engineering velocity across the organization.

You treat the internal platform as a product, designing self-service tooling, standardized workflows, and reusable infrastructure patterns that empower teams to ship reliably and securely. You partner closely with Software Engineering, Infrastructure, and Security to ensure that development environments, CI/CD systems, runtime platforms, and cloud abstractions are intuitive, automated, and resilient.

You bring systems-level thinking and a deep understanding of modern cloud-native development practices. Your work directly improves deployment confidence, reduces cognitive load for engineers, and strengthens operational maturity across the company.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

In your day to day, you will: 

• Architect and evolve an internal developer platform that standardizes workflows, infrastructure patterns, and deployment processes
• Build self-service capabilities that enable engineers to provision infrastructure, deploy services, and manage environments with minimal friction
• Design and improve CI/CD systems to increase reliability, reduce cycle time, and enhance deployment confidence
• Create reusable infrastructure modules and platform abstractions that reduce duplication and improve consistency across teams
• Define and track developer productivity metrics, identifying opportunities to reduce bottlenecks and operational toil
• Partner with Infrastructure and Security teams to embed secure-by-default patterns and Identity and Access Management (IAM) best practices into platform tooling
• Improve local development environments and testing workflows to streamline onboarding and day-to-day engineering tasks
• Strengthen observability and feedback loops to give engineers actionable insight into system health and performance
• Lead cross-functional platform initiatives that improve engineering velocity and system reliability
• Mentor engineers and influence best practices across the organization through technical leadership and documentation

We think this role is for you if have...

• 8+ years of experience in Platform Engineering, DevOps, Site Reliability Engineering (SRE), or Software Engineering
• Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent work experience
• Strong experience building and operating systems in cloud environments (i.e., AWS)
• Deep familiarity with CI/CD systems, containerization, and cloud-native architectures
• Experience building internal developer tooling, self-service infrastructure, or platform abstractions
• Proficiency with Infrastructure as Code tools (i.e., Terraform) and automation frameworks
• Strong understanding of distributed systems, observability, and operational reliability
• Experience integrating security and IAM considerations into platform design
• Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
• Demonstrated ability to influence architectural decisions across multiple teams without direct authority

What will help you succeed???

• Product mindset applied to internal platform capabilities
• Passion for reducing cognitive load and improving developer happiness
• Strong systems-thinking and ability to simplify complex workflows
• Ability to influence senior engineers and engineering leaders
• Data-driven approach to measuring and improving developer productivity

✨ Let’s talk numbers! ✨
Our compensation range for this role begins at $7500 USD per month 💵

Housecall Pro is a fintech company founded in 2013. We built a SaaS platform that helps Home Service Professionals operate their businesses. We created the application for plumbers, electricians, and other Pros in the home improvement/trades industries.

Housecall Pro is a simple, cloud-based field service management software platform aimed at helping companies keep track of jobs, monitor technician activity, and produce invoices easily.

Our core product helps our clients with scheduling, dispatching, job management, invoicing, payment processing, marketing, and more. They used to struggle with the ton of paperwork after their hours. Now they can save time, and manage their business in one app.

We support more than 27,000 businesses and have over 1,300 ambitious, mission-driven employees in San Diego, Denver, and all over the world (including 200+ talented and innovative Engineers). #LI-Remote