Staff Machine Learning Engineer

Want to help us help others? We’re hiring!

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes – for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join GoFundMe as our next Staff LLM Engineer in the Applied Science organization. In this role, you will design, develop, and deploy innovative services and applications that leverage state-of-the-art machine learning and AI techniques from generative AI, personalization and recommender systems, search and retrieval systems, taxonomy and classification systems, and more. This role requires strong end-to-end execution, supported by broad and deep expertise in machine learning, AI, and secure software development.

This is a hybrid position. Candidates considered for this role will be located in Buenos Aires, Argentina.

The Job…

• Design and implement diverse AI and ML applications and workflows, including agents, batch inferencing processes, and real-time inferencing solutions.
• Design and contribute to the development of search and retrieval algorithms, recommender systems, personalization algorithms, and more.
• Lead the research and development of sophisticated machine learning models and model training and evaluation pipelines.
• Drive operational excellence by leading initiatives to streamline AI and machine learning workflows and establish standardized procedures to ensure consistent and high-quality outcomes across our AI/ML projects and systems.
• Continuously monitor and evaluate emerging AI and machine learning research and technologies, integrating relevant advancements to enhance our solutions.
• Collaborate with both technical and non-technical colleagues, including data scientists, software engineers, product managers, and business stakeholders, to drive the successful implementation of machine learning projects.
• Coach and mentor fellow engineers, contributing to our culture of collaboration, scientific inquiry, continuous learning, and engineering excellence.
• Employ a diverse set of tools and platforms, including Python, AWS, Databricks, Docker, Kubernetes, FastAPI, Terraform, Snowflake, and GitHub, to develop, deploy, and maintain scalable and robust machine learning systems.

You…

• 7+ years of hands-on experience in machine learning, data science, or related fields, with a strong emphasis on research, scientific methodology, and practical engineering applications.
• Extensive knowledge of machine learning algorithms and statistical modeling, coupled with proficiency in Python and ML libraries/frameworks such as TensorFlow, PyTorch, Scikit-learn, and others.
• Experience with LLM-based applications and development, including commercial solutions such as OpenAI API and Anthropic, as well as open-source models and frameworks like Hugging Face, LangChain, Llama, etc.
• Experience designing, developing, and deploying end-to-end machine learning systems, including data pipelines, model training and serving, and monitoring solutions.
• Strong leadership skills, including guiding projects and mentoring team members, fostering a collaborative and high-performing work environment that values continuous improvement and knowledge sharing.
• Ability to break down complex projects, effectively scope and sequence work, and manage timelines to ensure the timely and successful delivery of machine learning initiatives.
• Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
• Advanced degree (Master’s or Ph.D.) in Computer Science, Statistics, Data Science, or a related technical field is preferred.
• Sense of humor is optional but appreciated.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at [email protected]. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

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