Staff Engineering Manager, Actions MacOS

GitHub is changing the way the world builds software, and we want you to help build GitHub! We’re looking for an experienced Staff Engineering Manager to lead our Actions Mac Cloud Platform and Infrastructure Team.

Actions Mac Cloud owns the end to end lifecycle of the fleet of machines that power all our hosted Mac runners for GitHub Actions. This includes:

• Obtaining and provisioning hardware
• Working with data centers to deploy our hardware
• Building deployment and runtime software to provision and manage the Mac hardware and virtual machines
• Interfacing with multiple vendors and engineering teams to accomplish the above

Actions is a core part of GitHub and enables developers around the world. Millions of GitHub customers will rely on your team's work every single day.

You’ll be supporting engineers distributed across the United States working closely with the teams building Actions. You’ll help set business and product direction, and you’ll be involved in implementation, scaling, reliability and customer success to ensure we’re setting our teams and customers up for success. 

The people on our teams believe that creating great products for GitHub users is a ton of fun, and you’ll be inspired by the opportunity to help enable developers all over the world to build world-changing things with our tools.

Responsibilities:

• Partner with your team, other engineering teams and product partners to enable the macOS runners capabilities needed by our customers.
• Drive the team to meet the service's high availability and scale requirements.
• Help ensure that individuals on the team are learning, growing and advancing in their respective careers through mentorship, pairing, and delegating work
• Foster a culture of safety and inclusivity, where feedback is shared and received with empathy and kindness to help the team improve
• Partner closely with Vendors, TPM, PM and external stakeholders to do long term planning and execution
• Participate in hiring and sourcing to build a diverse high performance  engineering team
• Cultivate an environment across the company where team members are empowered and demonstrate a strong sense of ownership and belonging
• Work with the team to develop, communicate, and track progress against long term plans
• Coordinate with engineering, product and design leadership to define and prioritize projects that help us meet business objectives
• Ensure the team, the company and the community have a clear understanding of the direction of the projects and the reasoning behind decisions
• Think creatively while balancing technical constraints and customer needs to enable your team to build architecturally consistent, high quality software to reliably meet customer needs and exceed their expectations
• Support a highly available service used by millions of users on a daily basis
• Own and advocate for the health and quality of the systems that the team builds, participate in a manager on-call rotation, and respond to incidents as necessary
• Drive data driven improvements to both product quality and engineering efficiency

Required Qualifications:

• 5+ years of experience developing backend services for large scale systems
• 3+ years of experience leading engineering teams delivering high availability, enterprise-grade services, including at least 1 year of remote work experience leading a distributed software team
• Experience working with data centers and vendors
• Familiarity with SQL, Kusto, or general database knowledge
• Proficient experience in hiring and building teams, coupled with a proven track record in developing effective strategies and roadmaps for their teams
• Experience with maintaining production systems including: monitoring, observability and diagnosing problems

Preferred Qualifications:

• Experience with distributed transactions is a plus
• Experience in, Golang, C#, and/or Azure is a plus
• Passionate about fostering good engineering practices and processes
• Excellent analytical skills as well as communication skills both verbal and written. We’re a distributed team so we’re extra mindful about communication
• Strong customer focus and data driven approach
• 2+ years of experience on teams building infra as code is a plus

Ability to meet GitHub, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  Microsoft Cloud Background Check: This position will be required to pass the Microsoft, GitHub’s parent company, Cloud Screen upon hire/transfer and every two years thereafter.

Minimum salary of $118,100 to maximum $313,300.

These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

Location: In this role, you can work remotely from anywhere in the United States.

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