Staff Engineer, Site Reliability

LearnUpon is looking for a Staff Site Reliability Engineer to join our team in Ireland. This is a flex role, working 1 day per week from LearnUpon's Dublin office. 

LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Philadelphia, Belgrade, and Sydney, we are a team that puts our customers' experience at the heart of everything we do. We're always striving for the best solution (not the easy one), and we go the extra mile to deliver work we're proud of.

Our offices are open, collaborative environments where our team and individual accomplishments are celebrated and encouraged. Join LearnUpon, where we work together as a friendly, supportive team who, most importantly, like to have fun.

As a Staff Engineer in Site Reliability Engineering you will be part of the team responsible for the scale-out of the LearnUpon infrastructure. 

What will I be doing?

• Identifying opportunities to improve and scale our infrastructure for performance, observability, maintainability, and cost, by creating innovative solutions.
• Leading our efforts to build an observability function that incorporates application metrics, application transaction tracking, and event log management.
• Driving the processes to maintain resilient, scalable and cost-effective infrastructure.
• Working with other Engineering teams to provide infrastructure solutions that meet their ongoing requirements.
• Building tools focused on measuring, monitoring and alerting, with an eye towards self-service in order to  promote Engineers’ ownership of observability.
• Reacting quickly to changing customer and business needs.
• Participate in on-call rota.
• Mentoring junior talent.

What skills do I need?                                                                                  

• 7+ years of experience in a software or Ops role.
• 5+ years of cloud engineering experience, with at least 2 years experience with AWS.
• Experience deploying Microservice environments, using containerisation technologies such as Kubernetes and Docker.
• Experience in designing and implementing Observability tech stacks.
• Have championed the benefits of Observability to Engineering teams.
• Can architect the design of SLO/SLI implementation that balances the needs of different teams.
• Familiar with cost analysis of Observability metrics gathering, Engineering effort, and tooling.
• Experience building and supporting large-scale distributed systems that back a consumer app or website with associated requirements of performance, security and disaster recovery.
• Experience with implementing IaaC (e.g. CloudFormation, Terraform etc.), automation tooling (e.g. Puppet, Ansible etc.), CI/CD (e.g. Jenkins, Travis CI, GitLab etc.)
• Able to effectively communicate technical ideas to and collaborate with both technical and non-technical peers.
• Experience with database scaling would be a strong plus.

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Certification in AWS, any PaaS, and/or related technologies.

Why work with us?

• Competitive salary and company ESOP
• 25 days’ annual leave, plus 10 public holidays and 1 annual wellness day
• Private health insurance and company pension
• Parental benefits, including up to 26 weeks paid maternity leave, 4 weeks paid paternity leave, and coaching support for new parents (location-specific details apply)
• Up to 4 weeks per year working abroad (role eligibility applies)
• Clear career progression opportunities — take LearnUpon where you think it can go
• A collaborative and supportive environment with regular team events

What is the Hiring Process?

Applicants for the position can expect the following hiring process:

• Qualified applicants will be invited to schedule a 30-minute call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with our CEO/CTO.
• Successful candidates will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. 

We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

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