Manage and enhance relationships with large-scale Enterprise customers, driving adoption and ensuring their success with innovative cybersecurity solutions.
At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats.
From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, we’d love to connect with you.
Are you passionate about creating exceptional customer experiences and building lasting relationships? SentinelOne is expanding its world-class Customer Success team and seeking a relationship-driven professional with a technical orientation to manage our high-value Enterprise Customers ($500k+ ACV).
In this role, you’ll be the strategic partner our customers rely on - navigating complex challenges, creating impactful outcomes, and ensuring mutual success. If you're excited to work with cutting-edge technology, alongside a fun and collaborative team, we invite you to help our customers achieve unparalleled success.
At SentinelOne, our Customer Success team is at the forefront of redefining cybersecurity relationships. This international, collaborative group is renowned for its innovative approach, consistently setting industry benchmarks in customer engagement and satisfaction.
By joining us, you'll be part of a team that values ingenuity, embraces diverse perspectives, and is committed to driving transformative outcomes for our clients. Our culture fosters autonomy, continuous learning, and a shared mission to protect what matters most to our customers.
We also provide a range of benefits to support your success, including:
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
SentinelOne participates in the E-Verify Program for all U.S. based roles.
Equity Compensation
Restricted Stock Units (RSUs) and participation in our Employee Stock Purchase Program
Health Insurance
Comprehensive pension scheme and life insurance
Home Office Stipend
Work from home allowance to support your everyday needs
Company Inclusion Networks & Mentor Program
Opportunities to connect and grow through our Company Inclusion Networks and Mentor Program
Paid Parental Leave
Global gender-neutral parental leave and grandparent leave for life’s important moments
Paid Time Off
Flexible Time Off policy to recharge when you need it
SentinelOne provides autonomous security solutions built on AI to protect organizations across endpoint, cloud, and identity environments. Our platform unifies threat prevention, detection, response, and forensics in a single, user-friendly system, enabling businesses to safeguard their assets against evolving cyber threats. Recognized as a leader in the industry, we cater to enterprises in various sectors, ensuring fast, effective defense against advanced attacks.
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Customer Success Manager Q&A's