Sr. Technical Account Manager, Analytics & Data Platforms
TLDR
Support and drive customer value through technical relationship management and analytics solutions for healthcare and advertising partners.
DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com.
What You’ll Do:
DeepIntent is hiring a Senior Technical Account Manager to support the new line of DeepIntent Helix products and lead the technical and strategic relationship for our Analytics & Data Platforms across agency partners. This role combines client ownership with hands-on technical execution, supporting analytics products, clean room technologies, and pharmaceutical marketing workflows.
You’ll own the post-sale experience end-to-end. From onboarding and training to ongoing optimization and growth, while partnering closely with Product, Engineering, Data Science, and Client Solutions to drive customer value.
This role is ideal for someone who can operate across technical deep dives and executive conversations. Healthcare experience is required.
- Own the technical relationship for enterprise pharma and healthcare agency clients
- Lead onboarding, training, and adoption of analytics and clean room solutions
- Advise on data ingestion, structure, and privacy-compliant workflows
- Monitor account health, usage, and growth opportunities
- Translate customer needs into actionable product feedback
- Troubleshoot issues in partnership with Engineering and Data Science
- Use data to connect platform usage to client outcomes and ROI
- Support renewals and upsells with technical expertise
Who You Are:
- 6+ years of experience across technical and client-facing roles, with increasing responsibility
- 3+ years in a Solutions Engineer, Technical Account Manager, or similar role
- Experience in the healthcare industry, with working knowledge of HIPAA, de-identification, and data governance
- Strong technical fluency in data infrastructure, analytics platforms, and cloud environments
- Proficiency in SQL for data querying, validation, and analysis
- Proven ability to build structured client processes and communicate clearly with both technical and non-technical audiences
- Experience with healthcare datasets (e.g., medical or pharmacy claims) and/or media & advertising data
- Familiarity with pharmaceutical marketing use cases, including targeting, measurement, and outcomes reporting
- Understanding of clean room technologies and privacy-preserving data workflows
- Background in AdTech or programmatic advertising
- Working knowledge of Python for data analysis or automation
- Prior experience in analytics, data science, or software engineering
- Experience with CRM, project management, and analytics tools (e.g., Salesforce/Boostr, JIRA, Confluence, product analytics platforms).
- Comfortable in agile environments with distributed teams. Strong documentation habits and a bias toward structured, repeatable processes.
DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $115,000 -$135,000. The base salary range takes into consideration each candidate's skills, experience and qualifications. In addition, we offer a quarterly bonus plan and competitive benefits as well as many other company offerings.
We believe great work starts with great support. That’s why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally.
Here’s what you can expect when you join our team based in the US: Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, Unlimited PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits!
Here’s what you can expect when you join our team based in India: Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits!
Here's what you can expect when you join our team based in Europe: Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement, and parental leave plus many more perks and benefits!
DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance. DeepIntent’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.
CCPA Notice: If you are a California resident applying for a role at DeepIntent, we may collect personal information as part of the application process in accordance with the California Consumer Privacy Act (CCPA). To learn more about the categories of information we collect and your rights, please contact [email protected] to see our full Applicant Privacy Notice.
DeepIntent specializes in healthcare advertising, offering data-driven solutions that leverage advertising and data science to enhance patient outcomes. By integrating real-world clinical data, we empower healthcare organizations to connect more effectively with patients, transforming how they communicate health-related information.