JOB RESPONSIBILITIES:

- To ensure successful implementation of projects within schedule.

- To ensure SLAs are met and achieved the highest customer satisfaction.

- Oversee the design, development and implementation of clients system design requirements.

- Installs, configures, and tests operating systems, application software, and system management tools.

- To focus on key customer's IT infrastructure for further enhancement.

- To provide onsite post-sale support for Microsoft and Wintel server related problem, system integration, migration or upgrade of products below.

- Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.

- Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.

- Liaise with internal sales, project manager and vendors for communicating project status and problem resolution.

- To provide after office-hour offsite standby 24x7 (rotation basis).

- To lead system integration deployment project.

- To obtain job related Industry Certification for principal partnership requirement.

EXPERIENCE / SKILLS REQUIRED: Candidate must possess at least a Bachelor's Degree in relevant IT related field such as Computer Science, E&E or equivalent.

- Minimum of 4 years relevant experience in an IT environment preferably with good knowledge of Microsoft Windows platform.

- Preferably good working knowledge with the following:

- Good knowledge in IT troubleshooting and root cause analysis.

- Knowledge in DELL system solution is will have an advantage.

- Experience in the surveillance system (CCTV) industry will have an advantage.

- Possess strong leadership and interpersonal skills with a customer service mindset.

- Required Certification(s): MCSA or MCSE(preferable)

- Required language(s): English, Mandarin & Bahasa

- Preferably Senior Executives specializing in IT/Computer – System or equivalent

- Applicants must be willing to work in The Boulevard Office,Mid Valley City,KL.

- Candidate willing to travel outstation on project basis.

- Candidate willing to standby 24x7 (rotation basis).