Job Summary

The Sr. System Engineer conducts the day-to-day administration and support of various platforms and applications. In this role, the Sr. System Engineer will be responsible for implementation, configuration, maintenance, monitoring, and performance of on-prem and cloud-based platforms and applications. Additionally, the Sr. System Engineer will review, test, and deploy software and application updates.

Duties & Responsibilities

Provide full range of administration and support duties for applications, servers, and platforms.
Manage on-prem and cloud server environments in accordance with company security guidelines
Define and update documentation for new and existing applications and systems architectures
Define and perform lifecycle maintenance plans for production software and related equipment
Work with Project Managers to develop project scopes, estimates, milestones, and timelines for infrastructure initiatives.
Provide technical assistance and mentoring to team members to increase skill set and understanding
Research, identify, and evaluate new products, equipment, processes and services to support IT efficiency and business growth

Experience & Education Requirements

Bachelor’s Degree (preferred emphasis in technology, engineering, or math related field) or equivalent experience
4-7 years of experience in administration of systems, applications, and platforms
Experience with BMC Helix Control M and Fortra GlobalScape
Experience with SOA applications and cloud-based services
Experience with performance, tuning, and troubleshooting
Experience automating, scripting, and streamlining processes

Preferred Requirements

Experience working within an IT organization in the financial services industry
Experience using PowerShell to manage Windows Servers and applications
Expertise in managing and troubleshooting servers on a Microsoft Windows network
System and Cloud Certification, preferably Azure
Experience in distributed data center model
Experience with automated monitoring tools
Experience with collaboration software

Knowledge, Skills & Abilities

Knowledge of ITIL and Industry best practices
Strong organizational, communication, and time management skills
Interpersonal and presentation skills for interacting with team members and business units
Analytical, problem solving, and decision-making skills
Provide technical expertise on assigned projects and complex issues.
Interact and coordinate professionally with vendors, suppliers, distributors and contract consultants
Ability to work in a team environment as well as develop and mentor employees
Strong technical documentation ability
Perform other functions, duties and projects as assigned
Regular and punctual attendance
Some travel required (less than 5%)
After hours and weekends on-call responsibilities (on a rotating basis, shared with other teammates)

Other Requirements

This position primarily involves sedentary work, requiring long periods of sitting, regular use of a computer, and occasional standing or walking, with reasonable accommodations available.
Perform other functions, duties and projects as assigned
Regular and punctual attendance
Ability to travel up to 10% of the time

#LI-MB1 #LI-Remote

Additional Information

Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.

F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected].

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life’s unexpected events.

As a national Top Workplace¹, an Iowa Top Workplace² and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

¹Top Workplaces USA 2022 – 2023

²Des Moines Register Top Workplaces 2018 – 2022

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Sr. System Engineer (BMC Helix Control M and Fortra GlobalScape)

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Additional Information