Startup Jobs
Post a Job
Nextgen Clearing

Sr System Analyst

Ahmedabad , India
full-time

AI overview

Support smooth business operations through effective issue resolution, process improvements, and comprehensive system monitoring while contributing to a collaborative work environment.

Senior System Analyst  is operations support system (OSS) specialist often work under Operations Manager  and perform any duties that are needed for smooth business operations. Some of these tasks may involve delegating or communicating information to other parties.Senior system Analyst often acts as trainer for new starters and ensure that that take ownerships of role that they are currently in. Any operational problem that may arise must be informed to inline manager.

Key Responsibilities

  • Resolve operational problems within the defined schedules and service level agreements.
  • Analyse root causes of operational malfunctions and provide resolutions.
  • Handle escalated issues and follow-up on outstanding issues promptly.
  • Develop preventive measures and document issue resolution procedures.
  • Manage job calendars and flows to ensure timely completion.
  • Recommend process improvements to improve operational efficiency and cost-effectiveness.
  • Monitor system operations and troubleshoot problems.
  • Manage application tool and monitor repair activities.
  • Maintain daily logs of operational issues and maintenance activities.
  • Contribute to business meetings and report on issue status.
  • Develop support plan to prioritize and resolve multiple issues.
  • Address customer issues promptly and accurately.
  • Quality control on created and loaded IOTs
  • Creation of IOT load files for the validation of

-        Standard IOT

-        Discount IOT

-        EU regulated IOTs

  • Implementation of IOT
  • Monitoring of end dates on Discounted IOTs.
  • Mediation rejections handling for TAPOUT creation Customers.
  • TAP halted files. (including Inspection Mode)
  • TAPOUT Rerating
  • Dataclearing support (All DCH level 1 issues)
  • UAT Testing
  • System Monitoring.
  • RAPIN Handling
  • RAP CDR correction/Recycling
  • AA14/OpData Handling
  • Ensure DCH configurations are up to date:

-       Industry Configuration

-        Local/TAP currency set up

-        MCCMNC

-        IAC and CC/NDC

-        Tax configuration

  • BID Management including emergency BID announcement as per TD38
  • CDR handling to modify or filter as per requirement
  • Agreement setup as per CLL (Voice/SMS, data, CAMEL)
  • OIR handling and loading into the DCH on migration date
  • Agreement management for NRTRDE partners of our customers
  • Halted NRT files
  • New Customer implementation
  • NRTRDE Monitoring
  • NRTRDE ACR check
  • Wholesale rerating set up.
  • New account creation/access rights/password reset.
  • MVNO configuration.
  • User application access review
  • Process documentation.

Requirements

Competency Profile

  • Good verbal and written communication skills in English
  • 3-5 years of experience with Engineering/telecommunication/IT profile
  • Having understanding of UNIX,FTP/SFTP.
  • Demonstrate problem-solving ability.
  • Ability to handle multiple tasks simultaneously.
  • General understanding of Telecommunications and wireless industries and technologies.
  • Ability to make sound decisions.
  • Strong written communication skills
  • Excellent follow up skills.
  • Ability to formulate and clearly communicate ideas
  • Active, self-motivated and well-organized personality
  • Capability to understand technical standards (TD.57) and IT related procedures, tariff plans and the RAP process
  • Ability to work with a trouble ticketing system
  • Duties are performed under minimal supervision.

Benefits

  • A supportive, dynamic, and collaborative work environment.
  • Exceptional opportunities for professional and career advancement.
  • Engagement with the leading provider of roaming services, catering to global Mobile Network Operators as clients. For more information, please visit www.nextgenclearing.com.
  • Private Health Insurance
  • Training & Development

Perks & Benefits Extracted with AI

  • Health Insurance: Private Health Insurance
  • Learning Budget: Training & Development
Nextgen Clearing

Nextgen Clearing is the fastest growing Clearing House in a truly global market. Operating across 13 countries and employing over 250 talented people in five regional hubs, the company now proudly serves more than 160 customers in 55 countries, clearing and settling an average £88m of payables and £54m of receivables every single month. We have grown quickly with a significant market share achieved in less than seven years and a series of ground-breaking products. The company was the first to be able to identify machine-to-machine traffic in the network thus permitting Operators to develop entirely new streams of revenue. Nextgen’s board and global leadership team is made up of innovators who have dedicated their careers to building successful technology companies, bringing products to market, and delivering value to investors. Our aim is to be a force for good in the mobile industry by creating technology that does what humans cannot, making Nextgen an exciting place for anyone who wants to work in an environment where innovation meets cutting edge technologies such as 5G. Our mission is to continue to strengthen our position in the market and to become the leading provider of clearing and settlement services to Operators (MNOs and MVNOs), distributors and resellers worldwide, meeting all of their requirements through the right mix of services and software for both domestic and international markets.

Website LinkedIn
View all jobs
Get hired quicker

Be the first to apply. Receive an email whenever similar jobs are posted.

Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

System Analyst Q&A's
Report this job
Apply for this job