Sr. Sourcing Manager, HR & Professional Services

Primary Function of Position

The Sr. Sourcing Manager, HR & Professional Services will lead strategic sourcing initiatives across HR services, contingent workforce, and the broader professional services category to deliver optimal value and mitigate risk for Intuitive Surgical (Intuitive). This role is critical in enabling innovation and operational excellence by partnering with internal teams to secure high-quality services and solutions. Key responsibilities include managing spend for contingent workforce programs, collaborating with HR Benefits & Total Rewards teams, and overseeing consulting and related professional services. The Sr. Sourcing Manager will work closely with cross-functional stakeholders, including HR, Finance, and Legal, to align sourcing strategies with business objectives.

The ideal candidate will demonstrate expertise in supplier and market research, data analysis, baseline development, RFP creation, bid management, contract negotiation, and category strategy development. Post-sourcing activities will include contract and business reviews, spend analysis, and supplier performance management. This role requires the ability to manage multiple projects simultaneously and respond to ad-hoc sourcing requests with agility and precision.

Supplier Relationship Management:

• Build and sustain strong supplier partnerships to promote collaboration, trust, and mutual success.

• Act as the main liaison for suppliers concerning performance and strategic initiatives.

• Regularly review supplier performance, evaluate capabilities, and implement plans to boost performance and reliability.

• Set global standards to evaluate supplier performance and minimize business risks.

Strategic Sourcing:

• Independently manage the RFx or strategic sourcing process for complex projects, from initiation to completion.

• Analyze spending patterns and conduct market and supplier assessments to uncover cost-saving and innovation opportunities.

• Lead cross-functional teams to develop category strategies aligned with business goals and market trends.

• Optimize buying channels and create strategies for assigned spend categories, considering Procure to Pay (P2P) requirements.

• Provide comprehensive financial analysis for bid comparisons and alternative proposals.

Contract Management:

• Negotiate and manage supplier contracts, ensuring compliance with company policies and industry standards.

• Monitor contract performance and compliance with terms and conditions.

• Possess in-depth knowledge of terms and conditions included in professional services and related service/contract labor-based contracts.

• Identify opportunities for contract optimization or consolidation to enhance cost efficiency and reduce risks.

• Secure favorable terms, quality, service compliance, and discounts while mitigating company risk.

Category Management:

• Establish a baseline for current spend categories and define future success criteria considering business goals and market conditions.

• Analyze market trends, risks, and potential new suppliers.

• Define key performance indicators (KPIs) to assess the health of managed spend categories.

• Implement spend treatment plans for all levels of spend and risk within the category.

• Work with suppliers and stakeholders to execute the category strategy.

Required Skills and Experience

• 10+ years of experience, with at least 5 years in a strategic sourcing & category management role.

• Proven experience supporting contingent workforce programs, benefits, and a variety of professional services categories.

• Exceptional negotiation skills, capable of guiding teams through complex and ambiguous situations.

• Strong conceptual thinking abilities to navigate and resolve intricate challenges.

• Ability to thrive in a dynamic, fast-paced environment.

• Excellent communication and interpersonal skills, suitable for engaging with team members and company leadership.

• Superior analytical skills to quickly assess situations, perform root cause analysis, and draw meaningful conclusions.

• Extensive experience in managing change across diverse stakeholder groups.

• Proven ability to influence senior leadership on strategic directions, value propositions, and sourcing recommendations.

• Strong skills in contract and vendor negotiation to secure favorable outcomes.

• Ability to build consensus and act as an impartial mediator to achieve sourcing objectives without compromising service quality or increasing risk/cost.

• Expertise in concurrently managing multiple projects and tasks, with a solid understanding of business requirements and project management methodologies.

• Meticulous attention to detail and a commitment to accuracy with minimal supervision.

• Proficient in listening, understanding, and communicating effectively with employees at all levels.

• Ability to establish and maintain effective working relationships within Intuitive and with suppliers.

Required Education and Training

• Minimum Bachelor’s Degree Required (Business, Supply Chain management, Finance, or related Discipline preferred)

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.