Sr. Solutions Engineer, Mid Market

AI overview

As a Solutions Engineer, drive tailored, value-driven evaluations and customer outcomes by collaborating closely with Sales and delivering compelling platform demonstrations.

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.


We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.

About the Role

Solution Engineers (SEs) are Ironclad’s pre-sales technical experts and a critical partner to our Mid-Market Sales team. SEs collaborate closely with prospects and with Ironclad’s Sales, Customer Outcomes, Implementation, and Product teams to drive efficient, value-focused evaluations and successful customer outcomes.

Mid-Market SEs at Ironclad are the engine of our sales velocity. You’ll thrive by mastering the art of the 'technical win' with agile, tailored solution design to show prospects exactly how we solve their specific pain points today while scaling for tomorrow. If you’re a creative problem-solver who loves the thrill of a fast-moving pipeline and the challenge of crafting 'just-right' solutions that feel bespoke to every user, this is your seat.

With a deep understanding of Ironclad’s platform and common mid-market contracting workflows, SEs help prospects confidently understand how Ironclad can support their growth. SEs also serve as a key feedback loop to Product by identifying recurring market needs and translating them into actionable insights that improve the platform at scale.

What You’ll Do

  • Lead high-quality discovery conversations to understand each prospect’s business goals, contract workflows, and pain points

  • Design and deliver tailored yet repeatable demonstrations of the Ironclad platform, leveraging real-world contract scenarios to tell a compelling, value-driven story

  • Run hands-on evaluations and proof-of-concepts that validate solution fit while maintaining deal velocity

  • Partner closely with Mid-Market Account Executives to shape deal strategy, manage multiple active evaluations, and drive predictable outcomes

  • Act as a trusted advisor throughout the buying journey, guiding prospects toward best-practice solutions that balance customization and scalability

  • Clearly articulate Ironclad’s differentiated value and competitive positioning in mid-market deal cycles

  • Collaborate cross-functionally with Sales, Customer Outcomes, Implementation, Product, and Marketing to share market feedback and improve go-to-market execution

  • Support pipeline growth through enablement efforts, internal knowledge sharing, and participation in team initiatives and events

Who You Are

Mission-oriented
You’re excited to apply technology to modernize legal and contracting workflows in a market that has historically relied on manual processes. You’re motivated by making a meaningful impact for growing companies.

Exceptional communicator
You communicate clearly and confidently with both technical and non-technical stakeholders and are skilled at building trust quickly.

Technically proficient
You are comfortable with technical configuration and eager to expand your skills. You have experience with—or an appetite to learn—technologies such as JSON, HTML, and ideally JavaScript or similar languages.

Creative problem solver
You listen closely to customer needs and design solutions that are practical, scalable, and aligned with business outcomes.

Team player
You thrive in collaborative environments and enjoy working cross-functionally with Sales and post-sales partners.

Independent and action-oriented
You operate effectively with minimal supervision, manage multiple priorities, and make sound trade-offs to keep deals moving.

Agile and adaptable
You succeed in fast-moving environments with shifting priorities and tight timelines.

Customer-focused
You are committed to supporting customers from discovery through value realization, ensuring long-term success.

Experience & Qualifications

  • 2-3+ years of Solution Engineering, Sales Engineering, or similar pre-sales technical experience

  • Experience supporting mid-market customers in a high-velocity sales environment

  • Comfort managing multiple concurrent opportunities while maintaining quality and consistency

  • SaaS experience and familiarity with workflow-based platforms or enterprise software preferred

OTE Range: $155,000 - $180,000

The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.


US Full-Time Employee Benefits at Ironclad:

  • 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available

  • Market-leading leave policies, including gender-neutral parental leave and compassionate leave

  • Family forming support through Maven for you and your partner

  • Paid time off - take the time you need, when you need it

  • Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use

  • Mental health support through Modern Health, including therapy, coaching, and digital tools

  • Pre-tax commuter benefits (US Employees)

  • 401(k) plan with Fidelity with employer match (US Employees)

  • Regular team events to connect, recharge, and have fun

  • And most importantly: the opportunity to help build the company you want to work at

**UK Employee-specific benefits are included on our UK job postings

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Perks & Benefits Extracted with AI

  • Health Insurance: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
  • Team events: Regular team events to connect, recharge, and have fun
  • Paid Time Off: Paid time off - take the time you need, when you need it
  • Wellness Stipend: Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Salary
$155,000 – $180,000 per year
Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Senior Solutions Engineer Q&A's
Report this job
Apply for this job