Who we are looking for:
We are hiring a Senior Software Engineer in our Performance Insights team to define and build out Appfolio’s Data Access Layer and accompanying customer metrics. Our Data Access Layer will be widely used to power customer facing dashboards, reports, BI integrations, and AI powered agents. The first use for the data access layer will be an enhanced user experience delivering performance metrics for our 20,000+ customers in the real estate property management industry as well as suggested actions based on the data. This will allow our customers to easily take action based on trends in their operations to improve and grow their business.
Appfolio supports a significant part of the real estate market in the United States and our data can be used to unlock many insights for our customers and can be the basis for new tools and capabilities that deliver value for our customers.
We see a future where our data access layer provides a uniform, robust, and flexible access to data in Appfolio powering real estate performance metrics that help property managers to improve the health of their business. This role is pivotal to the creation and adoption of such a system - ultimately unlocking tremendous potential for the real estate industry in the coming years.
Responsibilities:
Build a deep understanding of our data structure and systems - enabling you and your team to build on top of and modify the existing architecture.
Research and determine key architecture and design decisions to build a scalable, robust, yet simple data access layer - this will involve some combination of leveraging our existing technology, refactoring existing systems, including off the shelf systems, or starting from scratch when it makes sense.
Participate in customer research/discovery with Product to understand current problems, needs, and estimate technical feasibility of various potential solutions.
Work in a truly agile fashion to turn a massive, unruly problem into thinly sliced deliverables and execute quickly against them while limiting work in progress.
Hold a high bar of engineering excellence and always look for ways to raise it. Adopt our engineering best practices, provide and receive in-depth code reviews, and participate in healthy debate as a team. Evangelize your own expertise and experience among your teammates and the rest of the organization.
Together with your team, you ensure our backend and user facing systems are tested with appropriate unit and integration tests to ensure the correct data makes it to our customers.
Together with your team, your deliverables are always well-instrumented. Queries and dashboards are easily accessible and regularly used to drive decisions as well as measure progress.
Enthusiastically participate in a high performing, empowered team with high levels of mutual trust and respect. Along with the team, you will take ownership of your problem space - reflecting and growing from our failures and celebrating our successes.
Design and implement systems responsible for high concurrency access to large data sets
Identify gaps, deficiencies and inefficiencies in the system. Propose and implement solutions.
You know you're the right fit if…
Experience building a semantic layer at a company with large data sets or implementing an off the shelf system such as Cube or Dbt Metrics, preferably in an agile SaaS environment.
Experience working on platform teams or building platform services, whose customers are other internal teams.
Proven experience working across all levels of the development stack.
Proven experience with object oriented languages (python, ruby, JS, Java, C#, etc.)
Strong SQL proficiency with ability to suggest optimization for query performance and cost efficiency
Strong familiarity with REST APIs and web-based APIs
Familiarity with core architecture principles of at scale systems
Experience with BI platforms such as Looker, Tableau, Power BI, etc.
Familiarity with public cloud, such as AWS, GCP, Azure
Strong familiarity with Agile software development processes: Scrum or Kanban
Creativity and proactivity - an ability to solve complex problems without a roadmap
You love to learn about and use new tech, but understand the value of continuing to leverage existing technology when it gets the job done.
You care about the long-term maintainability of the codebase and advocate for refactoring and code cleanliness.
You can identify and resolve code-smells through sensible refactoring.
Additional Skills and Knowledge:
5+ years of experience working in software engineering teams
Comfortable working with remote team members
Ability to think pragmatically and effectively balance business outcomes with technical goals
Ability to establish strong working relationships with peers across other platform development teams
If you are interested in creating exceptional SaaS products and being part of a successful public company, apply today!
Compensation & Benefits
The base salary that we reasonably expect to pay for this role is $138,400 - $173,000.
The actual base salary for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, etc.
Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.
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