Sr. Project Leader

The primary objective of Project Leaders is to ensure the successful delivery of work, create transparency and facilitate consensus among stakeholders, maintain standard workflow processes as well as identify, document, and train stakeholders in new or improved workflow processes. Workfront and Azure DevOps, a third party, online workflow management tools, are the principal tools used for organizing and executing workflows. Project Leaders duties include work management platform project administration, project onboarding and closure, sprint project management, reporting, issue management, process improvement, documentation, and coordination. Project Leaders may work daily with various stakeholders, including our customer service PM teams, roughly 12 distinct teams within IT, product, strategy and innovation teams,  production facility team members, accounting, and others. Excellent understanding of standard project management practices is required for most projects including management of project plans, quoting, resources availability, project scheduling, prioritization, communicating status updates, and change management. Beyond standard project management skills, the Project Leader position will require an evolving understanding of client business rules and technical processes unique to Vestcom.

►   Key Areas of Responsibility

• Workfront Project Administration – Uses work management platforms to manage the project and tasks within the project to show burndown, resource utilization, project progress and documentation.

• Project Onboarding and Closure - Drives project onboarding and closure including the following processes: business and product requirement reviews, work item management and development, quoting, scheduling, resource management, and closure.

• Sprint Project Management - Manages the successful delivery of project portfolios for clients which include the following duties: continually developing knowledge of client business rules and technical systems used to perform work, publishing project schedules to stakeholders, maintaining project plans, facilitating agile ceremonies, sponsoring meetings between client rep and IT resources, identifying, and helping to overcome obstacles, and providing progress reports as needed.

• Reporting – Creates, monitors, and trains users on work management platform reports that drive processes including billing, performance monitoring, time tracking, project onboarding / closure, issue management, work queues belonging to teams outside IT and inform leadership of project status.

• Stakeholder Management –  Promote collaboration and clear communication with both internal and external stakeholders, including key business partners.

• Issue Management – May be responsible for supporting the Helpdesk issue management process in Workfront through answering questions and assisting IT with maintaining their Helpdesk issue queues as needed. Ensure work is appropriately represented on the team's backlog. 

• IT Process Improvement – Champion Agile methodology values, principles, and practices to plan, manage, and deliver technology solutions. Identifies workflow inefficiencies and then creates processes for, documents, and trains stakeholders in new or improved workflows.

• Other duties as assigned by management.

• Bachelor's degree in Information Technology, Communications, or related field; 5+ years of related Information Technology project management experience; or equivalent combination of education and work experience.  

• PMI Project Management Professional (“PMP”) or Certified Scrum Master certification is preferred.

• Previous experience with project management tools such as Azure DevOps, Jira, Workfront or Microsoft Project for project tracking and resource scheduling.

• Excellent written and verbal communication skills.  Must be able to effectively inform/update internal and external stakeholders regularly on status and immediately on any issues.

• Highly organized with strong analytical and problem-solving abilities.

• Demonstrated track record of successful project management and change management initiatives.

• Advanced knowledge of Google Workspace and Microsoft Office programs including Excel, Word, PowerPoint, and Outlook. AzureDevOps and Workfront experience a plus.

• Familiarity with the software development life cycle (SDLC) and business analysis are a plus.

►   Supervisory Responsibilities 

None.

►   Management Disclaimer

Vestcom’s Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason. 

►   Additional Requirements

Travel may be required as needed to support clients.

Compliance with Company policies concerning maintaining a drug free workplace is required

Compliance with all Company policies is required including all safety policies and procedures 

• Teamwork Skills – ability to work with diverse teams with often competing agendas. 

• Ability to work in an environment with a high velocity of change and with limited knowledge and/or information about business requirements or deliverables.

• Ability to prioritize work requests from multiple requestors and with limited resource availability

• Personal desire to perform at a high level in the following areas: exceptional project management service to stakeholders inside and outside the IT department; high quality and timely project deliverables; excellent verbal and written communications in all messaging to stakeholders from emails to process documentation.

• Ability to embody and reflect Vestcom’s core values

The salary range for this position is $76,800 - $102,400/ year.

The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate’s relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Experienced Avery Dennison employees who are interested in this position and have questions regarding how the hiring range listed above may apply to them should contact their HR representative.  Avery Dennison reserves the right to modify this information at any time, subject to applicable law. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.

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