Sr. Program Manager

About the Role:

We are looking for a Sr. Program Manager with a passion for driving critical and complex business operations. Reporting to the Head of Partnerships, Licensing & Events, you will play a pivotal role in supporting a dynamic Partnerships, Licensing & Events (PL&E) Team across diverse initiatives. You will deliver operational excellence, leveraging a deep skill set and breadth of experience combined with urgency and meticulous precision. As the bridge between cross-functional teams, you lead a multitude of efforts connected across the organization, ensuring projects are scoped, communicated, monitored, and completed on schedule. 

Responsibilities:

• Establish, refine, and enforce project management governance and methodologies; build, train, and support SOPs, systems, logistics, inventories, and assets
• Operate as the primary point of contact for stakeholders; own the project calendar and provide regular status reports and manage expectations
• Proactively identify, inform, manage, and mitigate risks, issues, and dependencies while delivering projects
• Lead, mentor, and motivate cross-functional teams including creative, merchandising, product, shipping, and engineering 

Basic Qualifications:

• 7+ years of Program Management experience or equivalent
• 3+ years of experience supporting creative development
• Advanced Proficiency in Jira administration (e.g., configuring custom issue types, permission schemes, and automation rules)
• Proficiency with platforms and tools such as Confluence, Slack, and Google, Microsoft, and Adobe Suites
• PMP (Project Management Professional) certification is a plus
• Proven track record in e-commerce, digital product, or consumer tech environments
• Strong technical understanding of web, app, and system integrations
• Excellent communication and stakeholder management skills
• Comfortable working independently and in group environments
• Ability to support Pacific Time Zone business hours

U.S. Perks & Benefits:

• Annual Bonus Program
• Healthcare: 100% premiums covered for medical, dental, and vision for employees (50% for dependents)
• Basic Life and AD&D with option for additional voluntary coverage
• Short and long term disability coverage
• 401k with up to 4% match
• EAP and Spring Health that gives you and dependents access to free therapy and coaching
• Free access for you and your family to our digital wellness platform - Wellness Coach
• Generous PTO in addition to our Week of Zen - the time between Christmas and New Year’s to relax and recuperate
• Fully Paid Parental Leave - 16 weeks for birthing and non-birthing parents
• Family forming & fertility support and services through Maven
• Annual Zenni Gift Card - to use towards our products!

Compensation

In addition to other forms of compensation, such as perks and benefits, the estimated salary range for this role is $136,100 - $170,100. The final offer will be determined based on permissible, non-discriminatory factors such as skill set, experience, geographical location, market conditions, and other organizational needs. The Company reserves the right to change, modify, or revisit the salary range for various reasons including business needs.

(U.S. ONLY) Please Note: We are registered in some, but not all states. If you are located in one of the following states full time, we welcome you to apply: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Iowa, Kansas, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Jersey, New York, Ohio, Oregon, Texas, Utah, Virginia.