Sr. Program Manager (Centers for Medicare & Medicaid Services)

Join us and do work that matters: use your skills to improve how your government serves the public! Pluribus Digital partners with our government customers to design, develop, and deliver useful and impactful digital products. We are a hands-on digital services consultancy – part technologists, part change agents, and all heart.  We employ modern best practices in all that we do as we work to solve problems in public health, financial industry regulation, granting citizenship and asylum, and identity and access management.

We are seeking an experienced Senior Program Manager to lead a high-impact program within the Centers for Medicare & Medicaid Services (CMS). In this role, you will oversee a large, multi-team effort focused on building and maintaining critical data collection systems supporting Medicare program needs. You will manage a program of 20–30 cross-functional team members, drive execution across interconnected projects, and serve as a visible, trusted partner to federal stakeholders.

If you are motivated by meaningful work, complex data challenges, and the opportunity to influence large-scale healthcare delivery at the national level, this role offers both immediate impact and long-term growth.

What you will do:

Program Leadership & Execution

• Lead program strategy, execution, and delivery across a portfolio of inter-connected projects supporting CMS data collection and modernization.
• Directly manage 20–30 staff across 2–3 teams, ensuring coordination, performance, and seamless collaboration.
• Implement best practices aligned with the U.S. Digital Service Playbook, CMS SDLC methodologies, and modern agile approaches.

Project & Operational Oversight

• Develop, manage, and monitor program schedules, milestones, budgets, and dependencies.
• Oversee resource planning, change management, and risk mitigation strategies to ensure program success.
• Guide project startup and transition phases (first 30–60 days), establishing workflows, onboarding teams, and building client trust.

Stakeholder & Client Management

• Serve as the primary customer-facing representative for CMS leadership, fostering transparent communication and strong partnership.
• Prepare and present reports, briefings, and program updates to government executives, including OCIO leadership.
• Ensure vendor alignment and coordination of system development and support activities.

Data System Oversight

• Partner with data and engineering leads on system design and enhancements for automated data collection, ingestion, and synthesis.
• Support initiatives involving Medicare fee-for-service datasets, including Part B and/or Part E data environments.
• Maintain a high-level understanding of technical, functional, and analytical workflows to ensure alignment across teams.

Team Development & Culture

• Promote cross-training, knowledge sharing, and staff development to ensure coverage across roles.
• Participate in recruiting, interviewing, and evaluating talent to build high-performing CMS delivery teams.
• Model a collaborative, proactive, and forward-looking leadership approach in a flat organizational structure.

What you will bring:

• Must be able to obtain and maintain a Public Trust Clearance.
• 8+ years of experience managing large-scale programs or contracts of comparable scope within HHS / CMS.
• Extensive knowledge of CMS contract requirements, SDLC methodologies, and/or CMS IT infrastructure frameworks.
• Strong understanding of federal healthcare information management, including Medicare/Medicaid provider and beneficiary data workflows.
• Experience overseeing automated data collection systems and working with large healthcare datasets or data lake ecosystems.
• Demonstrated success leading multi-team programs (20–30 staff) across complex digital or data-focused initiatives.
• Exceptional written and verbal communication skills, with experience presenting to senior federal stakeholders.

Bonus Points

• Hands-on experience with CMS fee-for-service data (Part B, Part E, or similar programs).
• Prior involvement in federal development contracts involving large data ingestion, modernization, or analytical platforms.
• Ability to operate effectively in a rapidly evolving environment with shifting priorities and emerging CMS data needs.
• Strong client-facing presence with the ability to build trust, resolve issues, and advocate for program needs.
• Experience guiding teams through multi-month onboarding, staffing transitions, or program ramp-up phases.

This position is associated with an upcoming contract pursuit and is not tied to an active opening at this time. We are proactively identifying and engaging qualified candidates in anticipation of future work. Employment offers will be contingent upon contract award and funding.

Why Pluribus May Be a Fit for You

We are purpose driven. We support missions and products that serve the public good, and where our focused capabilities positively impact those mission outcomes. We bring a consultative approach to partner with our government customers and help them succeed as change makers.

Pluribus is a calm company. We are knowledge workers. People do their best work when they are not rushed by artificial urgency or drained by a culture of face time and workaholism. By having confidence in our people, we can get more done at better quality. When real crunch time comes, we are not already stretched to the limit.

 As a woman owned and led company, diversity, equity, and inclusion is woven into all aspects of the organization. We are stronger because of the variety of skills and personal backgrounds of our team. We hold ourselves accountable with annual reporting on diversity statistics.

Compensation: Pluribus Digital offers a competitive salary that is determined at the time of offer.  The range for this role ranges from $150,000 to $185,000 depending on experience. Salary is augmented with the opportunity to earn annual bonus and a robust benefits package. Details on benefits can be found here: https://pluribusdigital.com/content/join/benefits.