Meltwater
Sr. People Ops Specialist I
TLDR
Deliver essential HR services through effective onboarding and benefits administration while improving HR processes and collaborating with geographically dispersed teams.
What We’re Looking For:
The Sr. People Operations Specialist I position serves as an integral member of the People Operations team and reports directly to the People Operations Team Manager in the Americas. The role is responsible for delivering essential HR services to managers and employees across the organization. It will play a key part in ensuring operational excellence through the effective execution of onboarding and offboarding processes, Workday employee transactions, employee lifecycle changes, new hire orientations, benefits administration, and other critical HR functions.
The ideal candidate thrives in a fast‑paced, high‑engagement environment and demonstrates a strong commitment to improving and modernizing even the most routine HR processes. As a front-line representative of the People Operations function, this individual will collaborate closely with employees, managers, and HR partners. Success in this role requires comfort and experience working with geographically dispersed teams while consistently providing exceptional HR support.
What You'll Do:
- Oversee core People Operations functions, including new hire orientation, benefits administration, HRIS support, and general administrative tasks.
- Manage the end‑to‑end onboarding process, including background checks, documentation, and new hire setup.
- Process employee lifecycle transactions in Workday such as comp adjustments, promotions, transfers, job changes, bonuses, and relocations with a high degree of accuracy.
- Administer company benefits programs and serve as the primary point of contact for employee benefit inquiries.
- Provide exceptional employee support on inquiries, policies, benefits, resources, and HR procedures, ensuring timely and accurate resolution.
- Act as the main liaison for benefit vendors and lead day‑to‑day benefits administration activities.
- Manage benefit invoices and coordinate with the benefits broker to address employee questions.
- Support medical benefits renewals and employee enrollments across the Americas (US, Canada, Mexico, Brazil).
- Manage I-9 Employment Verifications via E-Verify and Workday.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Maintain strong relationships with outsourced HR and benefits partners.
- Execute hands‑on transactional processing for new hires, terminations, compensation changes, and immigration updates.
- Collaborate with the People Team on priority initiatives and daily operational needs.
- Support People Operations projects to enhance processes, systems, and the overall employee experience.
- Partner closely with stakeholders such as Payroll to ensure accurate and timely processing of final payments, etc.
What You Bring:
- 3–5 years of experience in a People Operations role within a fast‑paced environment.
- Bachelor’s degree in Human Resources or a related field preferred.
- Prior experience using Workday in an HR capacity strongly preferred.
- Proficiency with Microsoft Office and G-Suite.
- Ability to build effective Excel reports and apply analytical skills.
- Excellent written and verbal communication skills.
- Exceptional attention to detail and accuracy.
- Strong ability to prioritize, multitask, and manage competing deadlines.
- Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
- A flexible, curious, and ownership‑driven mindset, with the ability to thrive in fast‑changing or ambiguous situations.
Locations: Hybrid | Miami, DC, Chicago, Atlanta
What We Offer:
- Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
- Excellent medical, dental, and vision options
- 401(k) matching, life insurance, commuter benefits, and parental leave plans
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career
Compensation Overview
At Meltwater, we believe great impact deserves great reward. Our compensation approach is data-driven, market-informed, and built to scale with your growth. We benchmark roles against external market data and use structured leveling frameworks to ensure fairness, consistency, and internal equity across teams and geographies.
These frameworks are based on objective, gender-neutral criteria in line with applicable pay transparency regulations.
For this role, the base salary range: $70,040-$87,550
Actual offers are determined based on job-related skills, experience, demonstrated capabilities, and work location. We typically hire within the range in a way that supports long-term growth, recognizing that compensation evolves as scope, performance, and impact expand over time.
We regularly review our compensation practices and conduct pay equity analyses to help ensure our decisions remain fair, objective, and market-aligned. Employees and candidates may request additional information on how compensation is determined, in line with local legal requirements.
Our Talent Acquisition Team is happy to walk you through the full compensation picture specific to your location and level during the interview process.
When you'll join: May 2026
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way.
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We’re proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.
25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Benefits
Health Insurance
Excellent medical, dental, and vision options
CalmApp subscription
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Paid Time Off
Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
Remote-Friendly
Energetic work environment with a hybrid work style, providing the balance you need.
Meltwater provides a suite of AI-powered media intelligence tools that empower organizations to glean insights from online data, enhancing their decision-making and brand strategy. Serving over 27,000 customers globally, Meltwater stands out by combining innovative technology with a deep understanding of industry narratives.
- Founded
- Founded 2001
- Employees
- 500+ employees
- Industry
- Internet Software & Services
- Total raised
- $240M raised
Specialist