At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,
Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,
and the community as a whole.
We have a rich and storied history. Colibri is one of the pioneers of online professional education,
introducing some of the first web-based professional education courses in 2001. Today, the company’s
family of brands are the leading online professional education platforms in their respective end-markets.
We proudly serve >1 million customers annually and employ more than 1,500 mission-aligned
professionals. To learn more, please visit: www.colibrigroup.com
Position Overview:
The Sr. Director Product Manager – Pharmacy Lead will be responsible for the strategic leadership, growth, and management of our Pharmacy product portfolio. This individual owns the end-to-end product strategy for Colibri’s Pharmacy portfolio. This product strategy will provide the best ways to solve strategically selected customer/marketing opportunities, prioritize tradeoffs, and provide product requirement solutions for integration into the existing Pharmacy portfolio. This leader has accountability and ownership for products throughout the product life cycle, from needs analysis and requirements, development through launch and ongoing enhancements. Scope of products include certification, compliance and continuing education libraries, and career support offerings. The leader will leverage customer insights, data, and market and competitive knowledge to define the Pharmacy product vision and work closely with marketing, engineering, sales, and success to ensure revenue goals are met and customers are satisfied. As a key leader, they will collaborate across multiple departments, manage a team of product managers, and ensure the successful execution of the product line’s strategy, enhancing the company's market position and driving revenue growth.
What You'll Do
This role is expected to have direct report responsibilities.
Partner with the Pharmacy Segment Led to identify the most important problems to be solved and the impact on the business.
Manage the Colibri Pharmacy portfolio, including ongoing product strategy, annual product/platform/content planning, customer insights and needs, and associated requirements for new features, offerings, and experiences.
Develop key Pharmacy growth strategies including bridging our technician suite that includes pre- and post-licensure support (beyond continuing education).
Evaluate extending reach upstream with new instructor and student Technician University B2B offerings
Partner with B2B enterprise strategy teams to develop new pharmacy B2B offerings
Partner with Membership and CE teams to develop content and offering strategies for Pharmacist and Technician Membership
Partner with technology business partners and other product leaders to prioritize product needs for the pharmacy portfolio, including a cohesive user experience strategies.
Work closely with the content team to prioritize content development and build an annual content roadmap (courses, formats, and other content).
Determine topic themes and strategy for conferences, membership, CE offerings, and a portfolio of webinars, podcasts, and other content obligations
Accountability to track, report, and drive key product performance metrics across product, marketing, sales, and support teams.
Analyze various product inputs, customer requirements, designing solution architectures and developing the business case for new product development.
Understand and interpret business requirements in tandem with the product technology team to create use-cases and user interface wireframes, and to determine internal and external system requirements.
Organize market research including analyzing customer segments, reviewing industry research reports, and assessing strengths and weaknesses of competitors.
Study Pharmacy and Technician industry standards and staying up-to-date on industry changes and compliance issues.
Innovation & Growth: Drive innovation within the product line, identifying emerging trends in professional education, learning technologies, and modern social platforms to shape the future of the product offerings.
Gather inspiration and ideas by visiting/contacting customers regularly and reviewing software and other products that solve similar problems in other domains.
Collect direct customer feedback by organizing user tests, studying customer support incidents, administering user surveys, and visiting customers to study product interaction in their natural environment.
Coordinate with sales, marketing, technology, content development, and customer support to bring together divergent ideas and convince various stakeholders to rally behind a single product vision.
Work with our VP of Product to manage the product roadmap, maintaining the feature backlog, and coordinating releases.
What You'll Need to Succeed
5+ years in a leadership role within the Pharmacy education or learning industry.
Knowledge of common product management models, project management tools, and analytics
You can break complex long-term projects into a stepped phase approach.
You prioritize execution and know how to get the job done.
Business acumen with the ability to manage P&L and drive profitability while balancing product innovation.
Financial acumen to create and evaluate financial models for existing and new business opportunities
Leverage of social platforms for community management and extended engagement
Realtime experience on a team that has designed and built customer-facing products – preferably in the continuing education space.
Developing and maintaining a product roadmap of prioritized customer benefits
Attention to detail; extraordinary eye for usability and the customer experience.
Excellent written communication skills with the ability to succinctly convey complex ideas through the written word.
Great people skills; empowering others, able to facilitate, negotiate and persuade stakeholders.
Flexible and agile; able to rapidly adapt to changing situations and inputs.
You are a self-starter able to collaborate on the strategy, direction, and initial considerations, but then operate independently and effectively with minimal management oversight.
Highly adept at extracting insights from data and leading others in data-driven decision-making; demonstrable experience presenting recommendations in a clear and concise way that effectively “tells a story" with data
Proven track record of developing and managing large, complex product portfolios with demonstrated financial success.
Deep understanding of the professional learning landscape, including trends in certifications, instructional design, and digital education platforms.
Experience leading cross-functional teams and managing relationships with senior stakeholders.
Strong strategic thinking, problem-solving, and decision-making skills, with a data-driven approach to innovation and product development.
Demonstratable history of bringing products to market and driving business growth
Pharmacy Industry Knowledge
Successfully worked in a matrix shared service operating model
Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!
