Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Partners are a key driver of our international growth. As we expand our presence across Northern Europe, we’re looking for a Senior Channel Account Manager to build and scale our regional partner ecosystem.
This is a high-impact, market-building role. You’ll identify and recruit strategic agency partners, activate co-selling motions, and drive meaningful partner-sourced pipeline and revenue. You’ll work closely with Sales and Marketing to establish Customer.io as a strong partner-first brand across the region.
This role blends builder mindset with disciplined execution. You’ll help establish our channel footprint in Northern Europe by:
You’ll operate within an established global channel framework — while shaping how we expand and scale in your region.
Build the Ecosystem
Activate & Scale Revenue
Enable & Strengthen Partnerships
Collaborate Cross-Functionally
We believe in transparency. Starting salary for this role is $119,000 base + $51,000 variable = $170,000 USD OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact [email protected].
Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Trigger email, push, SMS, webhooks, and more with Customer.io. Gain control over behaviorial data to personalize customer communication and drive engagement. Start free.
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Channel Account Manager Q&A's