Overview

Join our Project Delivery team as a Senior Business Analyst, where you will play a pivotal role in driving enterprise-wide, strategic initiatives while leading the standardization and maturity of our business analysis practice. You will act as the business requirements expert on cross-functional project teams, ensuring the clear translation of business needs and enabling quality and efficient project delivery. This position is ideal for a seasoned analyst who thrives in cross-functional environments, is passionate about process improvement, and is ready to elevate our business analysis discipline to the next level.

Responsibilities

Strategic Project Delivery

Seek to understand business needs, identify opportunities for improvement, and propose innovative solutions to business challenges
Partner with Project Managers and technical leads to devise discovery strategies, facilitate workshops, elicit requirements from stakeholders, map current and future state processes, and resolve conflicting requirements
Elicit, analyze, categorize, and prioritize business requirements using interviews, workshops, process mapping, and other best-practice techniques
Document requirements in a clear and concise manner, ensuring they are understandable to both business and technical teams
Produce and maintain analysis artifacts and documentation, including user stories, process diagrams, wireframes, user communications, test cases, and knowledge articles
Maintain requirements traceability throughout the project lifecycle, validating alignment with business objectives
Collaborate with technical leads and project managers to assess feasibility and translate requirements into clear acceptance criteria
Coordinate and support QA and User Acceptance Testing to ensure solutions meet verified requirements and business satisfaction
Support change enablement and transition activities to ensure successful adoption of new solutions

Business Analysis Practice Leadership

Lead the development, standardization, and continuous improvement of business analysis methodologies, tools, and templates across the organization
Lead the BA Community of Practice, coordinating discussion around relevant topics and facilitating knowledge sharing across a diverse community of Business Analysts
Mentor and coach other business analysts, fostering a culture of excellence and knowledge sharing
Identify opportunities for cross-functional collaboration and process improvement initiatives

Requirements

5+ years of direct experience as a business analyst, preferably in an enterprise or IT setting
Familiarity with the IIBA Business Analysis Book of Knowledge (BABOK) and its Agile Extension
Demonstrated expertise in business analysis frameworks, requirements management, and process improvement
Proven ability to lead and influence without direct authority, driving consensus across diverse stakeholder groups
Experience working on Agile, Waterfall, and Hybrid projects
Strong facilitation, communication, and interpersonal skills, including the ability to translate technical concepts for non-technical audiences
Proficiency in process modeling tools (such as Microsoft Visio, LucidChart) and business analysis artifacts (such as use cases, user stories, business rules)
Ability to work independently, prioritize tasks, and manage multiple initiatives concurrently
Bachelor’s degree

Recommended Qualifications

Experience leading business analysis practice development
Training and/or certification in business analysis (such as IIBA’s CBAP or AAC, PMI-PBA)
Familiarity with Salesforce, SAP, ServiceNow and/or Microsoft Power Platform)
Familiarity with UX/UI principles and digital adoption tools

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is

$72,800—$135,200 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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Sr. Business Analyst- IT

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