Sr Associate - PMO

Position: Sr. Associate(PMO) Key Responsibilities:  • Establish and nurture a trusted business advisor and tactical management relationship with a set of named clients  • Gathering requirements from our clients  • Manage planning, prep, and delivery of all projects for specific clients  • Maintain a project backlog  • Ensure high-quality delivery while adhering to project scope, objectives, and margin requirements  • Make effective decisions and trade-offs under pressure  • Work through issues and risks with clients in assessment planning, preparation, and delivery  • Collaborate with Resource Management to develop resource plans and facilitate consultant on-boarding/off-boarding  • Schedule and kick off each project  • Direct technical resource priorities to satisfy client commitments and SLAs  • Monitor and track assessment team progress and report back to client  • Host conference calls and daily meetings with clients and the assessment team  • Facilitate review of findings with clients and the technical assessment team  • Receive and track periodic, on-going requests from clients regarding specific project needs  • Address and monitor all incoming customer communications  • Escalate all items including those urgent in nature, from the client to the appropriate organisation resource or manager  • Work in close contact with technical staff members to understand organisation service offerings and determine the best course of action within the project life cycle  • Audit deliverables and evaluate team performance Qualifications & Experience: • The right candidate will have worked in an environment where detail-oriented behaviour was required at a fast-pace on an ongoing basis  • Ability to consistently respond to customer needs in a timely and effective manner  • Excellent client management skills  • Excellent written and verbal communication skills – with strong phone and email skills  • Schedule, Budget, and Invoice Management  • Issue Management and Resolution  • Experience managing software security or IT projects preferred, but not mandatory  • Experience with MSWord, Excel, Outlook, Project, and other general office applications  • 1-3 Years of experience working in a Project Management office setting  • Consulting experience is desired but not mandatory  • Experience with Project Management activities on security projects: network, infrastructure, and application preferred  • Experience working with SharePoint highly desired  • PMP Certification a plus Education and Certifications Bachelor’s Degree – engineering or equivalent preferred