ABOUT APPLY DIGITAL
Apply Digital is a global experience transformation partner. We drive AI-powered change and measurable impact across complex, multi-brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers.
Our 750+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group.
Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to ten cities across North America, South America, the UK, Europe, and India.
At Apply Digital, we believe in the “One Team” approach, where we operate within a ‘pod’ structure. Each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes.
Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and make Apply Digital a space for our team to connect, grow, and support each other to make a difference.
Visit our Careers page to learn how we can unlock your potential.
LOCATION: Apply Digital is hybrid/remote-friendly. The preferred candidate should be based in Latin America, preferably working in hours that align to PT (Pacific Timezone) or ET (Eastern Timezone). Candidates located in Santiago, Chile are able to work out of our Santiago office as remote/hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.
THE ROLE:
We are looking for a Senior Accessibility Specialist to act as a Subject Matter Expert (SME) in accessibility across web and mobile products. This role focuses on ensuring high accessibility standards through hands-on testing, technical guidance, and enablement of Quality Engineers.
The role requires close collaboration with Product Managers, Designers, and Developers to embed accessibility early in the delivery lifecycle. This position is expected to provide authoritative guidance on accessibility decisions and standards across teams.
While accessibility is the primary responsibility, this role may participate in regular QA activities when needed, particularly on critical or high-risk user flows, always applying an accessibility-first and risk-based approach. Accessibility should not be displaced by general QA needs.
RESPONSIBILITIES:
Perform manual and automated accessibility testing for web and mobile applications.
Validate compliance against WCAG 2.1 / 2.2 (Level A and AA) and applicable accessibility standards.
Execute testing using assistive technologies, including screen readers, keyboard-only navigation, zoom and reflow, and mobile accessibility features.
Identify accessibility issues that automated tools cannot detect and assess findings based on user impact and risk.
Collaborate closely with Product Managers, Designers, and Developers to ensure accessibility is considered throughout the delivery lifecycle.
Advocate for shift-left accessibility, supporting early validation during design and pre-development phases to prevent rework and reduce risk.
Assist teams with technical questions related to accessibility, standards, and implementation approaches.
Review designs, components, flows, and interactions to ensure accessibility best practices are applied.
Provide clear, actionable remediation guidance aligned with product, design, and development constraints.
Act as a trusted accessibility advisor for high-risk or high-visibility initiatives.
Train and mentor Quality Engineers on accessibility standards, testing techniques, and best practices.
Support teams in building confidence and autonomy in accessibility validation.
Contribute to defining and maintaining accessibility standards, checklists, and guidelines.
Participate in regular QA activities such as functional testing, regression, or UATs when required, particularly on critical flows, without compromising the primary accessibility focus.
REQUIREMENTS:
Proven experience as an Accessibility Specialist, Accessibility Engineer, or Senior QA Engineer with deep accessibility expertise.
Strong, practical knowledge of WCAG 2.1 / 2.2 and accessibility principles.
Demonstrated experience testing accessibility across both web and mobile platforms.
Hands-on experience with screen readers such as NVDA and VoiceOver (JAWS is a plus).
Ability to evaluate complex UI components and dynamic content for accessibility compliance.
Experience performing accessibility testing beyond automated tools.
Experience with accessibility testing tools such as axe DevTools, Lighthouse, WAVE, or similar.
Working knowledge of HTML, CSS, JavaScript, and ARIA to understand and explain accessibility issues and fixes.
Experience validating responsive, mobile-first, and native or hybrid mobile applications.
Proven ability to collaborate effectively with Product, Design, and Engineering teams.
Strong communication skills with the ability to explain accessibility issues to technical and non-technical stakeholders.
Demonstrated experience coaching or mentoring other Quality Engineers.
Ability to prioritize findings based on impact, risk, and user experience.
At least one recognized accessibility certification is required, such as: IAAP CPACC, IAAP WAS, IAAP CPWA
Nice - To- Haves
Experience participating in design reviews and early-stage accessibility validation.
Experience integrating accessibility checks into CI/CD pipelines.
Background in Frontend Engineering or UX-focused QA.
Experience working with distributed or cross-region teams.
LIFE AT APPLY DIGITAL
Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.
An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.
Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being.
Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.
Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. That’s why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued.
