Are you passionate about creating an exceptional workplace experience? Join our team as a Specialist, Workplace Experience & Operations where you’ll play a key role in ensuring our offices run smoothly and provide a welcoming environment for employees and visitors. This position supports the Director, Workplace Experience & Operations and contributes to the overall efficiency and culture of our workplace.
What You'll do:
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Daily Operations:
- Manage office supplies and inventory.
- Coordinate with building management for maintenance and repairs.
- Handle mail and package distribution.
- Support meeting room and event setup.
- Maintain clean and organized common areas.
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Space Management:
- Assist with space planning and seating assignments.
- Support office moves and workstation setup.
- Maintain accurate space utilization records.
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Vendor Coordination:
- Coordinate services such as cleaning, maintenance, and catering.
- Track vendor performance and assist with procurement of supplies and equipment.
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Technology Support:
- Provide basic troubleshooting for office equipment and AV systems.
- Coordinate IT support and learn new workplace technologies.
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Workplace Experience & Culture:
- Help plan and execute employee events.
- Maintain a welcoming reception area.
- Gather feedback on workplace services.
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Safety & Security:
- Assist with safety protocols and emergency preparedness.
- Monitor building access and report hazards.
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Reporting & Projects:
- Maintain records, prepare reports, and support special projects.
What we're looking for:
- Associate’s degree or equivalent experience in Business Administration, Facilities Management, or related field.
- 1–3 years of experience in workplace operations or facilities management.
- Proficiency in Microsoft Office Suite.
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Flexibility to work outside normal business hours and travel as needed.
