It's all about trust
It's all about trust

Specialist Compliance, Internal Controls & Risk Management (f/m/d)

TLDR

Lead the development and implementation of compliance strategies and risk management processes to support over 25,000 online shops at Trusted Shops.

Trusted Shops creates digital trust between people and businesses – with one clear ambition: to become the #1 Community of Trust. As a profitable SaaS company with around 800 employees, we support more than 25,000 online shops and approximately 40 million consumer memberships. The unique combination of our Trustmark, authentic customer reviews, and buyer protection helps millions of consumers shop online with confidence every day.

To further strengthen our Corporate Legal & Compliance Unit, we are looking for a

Specialist Compliance, Internal Controls & Risk Management (f/m/d)
(Hybrid in Cologne or remote within Germany / Full-time / Permanent contract)

Your Responsibilities

  • Responsible for the setup, further development, and implementation of our group-wide Compliance Management System

  • Development, maintenance, and governance of policies, codes of conduct, and process guidelines

  • Conducting compliance risk assessments and deriving effective preventive and control measures

  • Planning and delivering compliance training and awareness formats for employees and leadership

  • Establishing, documenting, and continuously improving the internal control system (ICS) in collaboration with Finance & IT

  • Performing control testing, effectiveness reviews, and supporting internal and external audits

  • Overall responsibility for company-wide risk management, including risk assessments, risk register, and reporting

Requirements

Your Profile

  • Completed university degree, e.g., in Business Law, Business Administration, Law, or a comparable qualification

  • Several years of professional experience in at least two of the following areas: Compliance Management, Internal Controls (ICS), Risk Management

  • Proven experience in drafting and implementing policies, control mechanisms, and governance structures

  • Strong understanding of structural, procedural, and organizational frameworks

  • Ideally, knowledge in information security or cybersecurity (e.g., DORA, NIS-2)

  • Analytical and structured working style with clear communication skills – even when dealing with complex topics

  • Fluent in German and English

What We Offer

  • Hybrid Work – flexible from Cologne or remote within Germany

  • Workation option

  • Permanent employment contract

  • 27 vacation days + 3.5 additional company holidays

  • Buddy program & structured onboarding

  • Diverse learning and career development opportunities

  • Regular team and company events

  • Health Pass for sports & mental wellbeing

BUILD A COMMUNITY OF TRUST WITH US – #cometotrust

Not sure if you meet every requirement? Apply anyway!

At Trusted Shops, we value you as a person – regardless of gender, nationality, ethnic or social origin, religion or belief, disability, age, sexual orientation, or identity. We are clearly committed to diversity and against discrimination.

Benefits

Flexible Work Hours

Hybrid Work – flexible from Cologne or remote within Germany

Team and company events

Regular team and company events

Paid Time Off

27 vacation days + 3.5 additional company holidays

Wellness Stipend

Health Pass for sports & mental wellbeing

Trusted Shops builds SaaS solutions designed for the e-commerce sector, focusing on establishing trust between online shoppers and retailers. We serve over 30,000 businesses and 40 million users across Europe, creating a safer digital shopping experience. Our mission is to foster a community where trust defines every online transaction, making us the leading trust brand in the industry.

Founded
Founded 1999
Employees
201-500 employees
Industry
Consumer Discretionary
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