Specialist ,Collection

Who Are We❓

Step into the world of Mrsool ,where convenience meets innovation! As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.

What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. Using Generative AI, we analyze customer instructions in real-time and search across 100,000+ restaurants and stores to find exactly what they need. Our cutting-edge technology, combined with a vast fleet of dedicated on-demand couriers, ensures fast and reliable delivery no matter how far or remote the location may be.

But don’t just take our word for it Mrsool is consistently rated among the highest of all major delivery platforms, earning top reviews on both the Apple App Store and Google Play Store. Our commitment to a flawless, personalized experience has earned the trust of millions across the region, making Mrsool the go-to delivery app for a generation that demands both convenience and excellence.

Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.

The Job in a Nutshell💡

We are looking for a Collection Specialist to join our team and support our accounts receivable and collection activities. In this role, you will be responsible for following up on outstanding balances, ensuring timely collections, and maintaining accurate customer account records. You will work closely with the Finance and Sales teams to support healthy cash flow and resolve any billing or payment issues.

What You Will Do 💡

1. Handle daily collection activities and follow up on overdue customer accounts.
2. Prepare and review customer account statements to ensure accuracy.
3. Communicate with customers and partners regarding outstanding payments and account inquiries via email and other channels.
4. Record payments and update customer accounts in the accounting system.
5. Perform customer account reconciliations and investigate discrepancies.
6. Ensure all payments are properly reflected in customer statements.
7. Support month-end closing activities related to accounts receivable.
8. Prepare basic reports on collection status and outstanding balances.
9. Work with internal teams to resolve billing issues and improve collection processes.

Requirements

What Are We Looking For ❓

1. Bachelor’s degree in Accounting, Finance, or a related field.
2. Previous experience in collections, accounts receivable, or a similar role is preferred.
3. Good understanding of basic accounting principles.
4. Strong attention to detail and accuracy.
5. Clear and professional communication skills.
6. Ability to manage multiple tasks and meet deadlines.
7. Comfortable working with accounting systems and Microsoft Excel.
8. A proactive and responsible attitude toward work.

Benefits

What We Offer You❗

• Inclusive and Diverse Environment: We foster an inclusive and diverse workplace that values innovation and provides flexibility. 
• Competitive Compensation: Our compensation packages are competitive and include potential share options for certain roles. 
• Personal Growth and Development: We are committed to your professional development, offering regular training and an annual learning stipend to help you advance your career in a fast-paced, dynamic environment.
• Autonomy and Mentorship: You’ll enjoy a degree of autonomy in your role, supported by mentorship and ambitious goals that drive both your personal success and the company's growth.

Working Hours: 5 days a week, 8 working hours and 1 hour lunch break.