Special Projects Manager, South Region

The application window will be open until at least December 12, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.

Area Description

The Metro Technical Operations team is responsible for the design, construction and maintenance of our fiber optic and wireless networks as well as the installation, maintenance, and repair of residential and small business customers on our network

Role Description:

The Special Projects Manager, Technical Operations will support deployment, operations, installations and maintenance of a fiber optic network for residential and business customers throughout the South Region. This position will report to the Head of Metro Technical Operations and flex within a market or region to meet the needs of the business, plugging into areas where needs are critical, and then rapidly moving onto new areas of need as the business evolves. As a part of your development, you may rotate to other regions and take on new responsibilities. Your ability to travel and or take on temporary duty assignments is a must. Additionally, new permanent leadership roles may become open in new or existing markets. In order to be considered as a candidate for these roles, they may require relocation.

This role requires a passion for being on-the-ground, executing complex projects that improve internet access, speed, and service in your community. It will require substantial knowledge of our industry and willingness to learn much more.  A versatile skill set, a flexible approach, and a willingness to learn and adapt to new challenges as the role evolves and changes is critical. 

In this role, you’ll:

• Support the deployment and operation of GFiber's FTTH build in a metropolitan area. Assist the Head of Metro Technical Operations in leading all Deployment and Operational team members within a metropolitan area.
• Ensure alignment between various parts of the customer network deployment from design all the way to service delivery. Ensure the best local network is designed, built, and maintained with speed and within business goals.
• Work with city management to ensure business targets are met. Coordinate with city officials, jurisdictional authorities and utility representatives.
• Manage proposals, bids, scope definition, engineering design cycles and design review and approvals for a FTTH network, specifically, the selection of vendors.

At a minimum, we’d like you to have:

• Bachelor’s degree in Engineering, Telecommunications or a related field, or equivalent practical experience.
• 12 years of experience with fiber network deployments, outside and inside plant fiber infrastructure.
• 10 years of experience leading teams and vendor management.
• Experience with budgeting, forecasting costs, project reporting, capacity planning, quality assurance, equipment turn-up, testing and acceptance.

It’s preferred if you have:

• MBA or Master's degree in Technology.
• 15 years of relevant industry experience, with technical and people management experience.
• Experience developing requests for proposals (RFPs), scheduling projects, cost engineering, budgeting and forecasting costs, reporting project status and costs, procurement and consulting with contractors and vendors.
• Knowledge of inside and outside plant fiber optic network infrastructure, and engineering design and construction. Knowledge of network drawings, route maps and scopes of work, interpreting fiber test results and auditing projects for compliance with scopes of work.
• Experience in operational improvement, process/workflow development, and managing complex cross-functional projects.

The US base salary range for this full-time position is $160,000 - $176,000 + bonus + cash award + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.