Spanish Speaking VIP Customer Support Agent

🌟 Join Our Exclusive Team! Patrique Mercier Recruitment ES is in search of a Spanish Speaking VIP Customer Support Agent to be part of our prestigious team. If you are passionate about delivering exceptional service to our valued VIP clients and thrive in a high-end environment, this is the opportunity for you!

As a VIP Customer Support Agent, you will be responsible for providing personalized assistance to our Spanish-speaking clients, ensuring their needs are met with the utmost care and attention. Your role is crucial in fostering long-lasting relationships with our VIP clientele.

Your Responsibilities

• Deliver top-tier customer support to our VIP Spanish-speaking clients via various communication channels, including phone, email, and chat.
• Anticipate client needs and provide tailored solutions to enhance their experience with our services.
• Maintain detailed and accurate records of interactions in our CRM system.
• Collaborate with internal teams to address client inquiries and resolve issues promptly.
• Participate in continuous training to ensure knowledge of product offerings and high service standards.

Requirements

• Fluency in Spanish is required; proficiency in English is a plus.
• A deep commitment to providing exceptional customer service and support.
• Previous experience in VIP customer service or related fields is highly desirable.
• Excellent communication and interpersonal skills, with a customer-centric mindset.
• The ability to handle high-pressure situations with professionalism and grace.
• Strong problem-solving skills and attention to detail.
• A proactive approach to anticipating client needs and delivering solutions.

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks