Join Patrique Mercier Recruitment ES in an incredible opportunity as a Spanish Speaking Roadside Assistance Specialist for a prestigious luxury car brand in Greece! In this vital role, you will be the first point of contact for Spanish-speaking clients experiencing roadside challenges, embodying the luxury brand’s dedication to superior service and customer satisfaction.
Your Responsibilities
- Provide timely assistance to Spanish-speaking customers facing roadside emergencies, ensuring they feel secure and cared for.
- Assess and diagnose vehicle issues, coordinating appropriate assistance quickly and effectively.
- Maintain proactive communication with clients, reassuring them and providing updates throughout the assistance process.
- Accurately document customer interactions and resolutions to improve service excellence.
- Collaborate with team members and external service providers to ensure fast and efficient solutions.
- Engage in regular training to stay updated on luxury vehicle features and roadside assistance methodologies.
Requirements
- Fluency in Spanish (both spoken and written) is required. Please indicate your native language and nationality clearly in your C.V. and/or Cover Letter.
- Excellent communication and interpersonal skills, especially in high-pressure situations.
- Experience in customer service or roadside assistance is an advantage.
- Strong problem-solving skills and a basic understanding of vehicle mechanics.
- A professional and friendly demeanor focused on delivering exceptional customer experiences.
- Ability to thrive in a fast-paced environment catering to luxury clients.
- A passion for cars and a commitment to providing high-quality service!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...
