Spanish Speaking Remote Support Specialist

Patrique Mercier Recruitment ES is seeking a Spanish Speaking Remote Support Specialist to provide exceptional service to our Spanish-speaking clientele. This role is perfect for those who thrive in a remote work environment while making a positive impact on customer experiences. Join our dynamic team and help our clients navigate their journey with us, all from the comfort of your own home!

Your Key Responsibilities

• Deliver excellent remote support to Spanish-speaking customers through various channels.
• Address and troubleshoot customer inquiries and technical issues efficiently.
• Guide customers on product features, ensuring they gain maximum value from our services.
• Maintain detailed records of customer interactions for quality assurance and improvement.
• Collaborate with team members to share insights and refine support processes.
• Participate in ongoing training to enhance your skills and knowledge base.

Requirements

• Fluency in Spanish (both spoken and written) is required.
• Exceptional customer service and communication skills.
• Technical skills with a talent for troubleshooting problems.
• Experience in customer support or remote assistance is an asset, but not mandatory.
• Ability to work independently and effectively in a remote format.
• Dedicated to adopting a customer-first approach and a desire to build relationships.
• A proactive attitude and a commitment to personal and professional growth!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks