Spanish Speaking Customer Support for Subscription-Based Services Department

📦 Join Our Subscription Services Team! Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a Spanish Speaking Customer Support representative in our Subscription-Based Services Department! If you are fluent in Spanish and have a passion for customer service, this role is perfect for you!

In this essential position, you will support Spanish-speaking customers by assisting them with their subscription inquiries, ensuring they receive exceptional service and support throughout their subscription journey. This is a great opportunity to grow your skills in a dynamic environment while helping customers enjoy our services. If you’re ready to make a positive impact in the subscription industry, we would love to hear from you!

Your Responsibilities

• Provide outstanding customer support to Spanish-speaking clients across various communication channels.
• Assist customers with subscription-related inquiries, including billing, account management, and service usage.
• Accurately document customer interactions in our CRM system to ensure seamless follow-ups.
• Collaborate with team members to meet service level objectives and improve the overall customer experience.
• Participate in ongoing training and development to stay updated with product offerings and industry trends.

Requirements

• Fluency in Spanish (written and spoken) is essential. Your nationality and native language should be clearly stated within your application.
• A strong commitment to delivering high-quality customer service.
• Prior experience in customer support, particularly in subscription-based services, is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a solution-oriented mindset.
• Strong analytical and problem-solving abilities.
• Ability to manage time effectively in a fast-paced environment.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks