Spanish Speaking Customer Support for Streaming TV & Movie Services Department

🎬 Dive into the World of Entertainment! Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for a Spanish Speaking Customer Support representative in the Streaming TV & Movie Services Department. If you’re fluent in Spanish and passionate about entertainment, this role is perfect for you!

In this pivotal position, you will assist Spanish-speaking customers with their inquiries and support them as they navigate our comprehensive streaming services. Enjoy working with a dynamic team and being part of the evolving entertainment industry. If you're excited to combine your love for movies and TV with exceptional customer support, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Spanish-speaking clients through various channels, including phone, email, and chat.
• Assist customers with inquiries regarding streaming services, content availability, and account issues.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to achieve service level objectives and enhance customer satisfaction.
• Engage in ongoing training to stay updated on industry trends and product offerings.

Requirements

• Fluency in Spanish (written and spoken) is essential. Your nationality and native language should be clearly stated within your application.
• A passion for movies, TV shows, and the streaming industry.
• Previous experience in customer support is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong analytical skills and attention to detail.
• Ability to work effectively in a dynamic environment, showcasing excellent organizational skills.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks