Spanish Speaking Customer Support for Online Streaming Service

🎬 Join the Streaming Revolution! Patrique Mercier Recruitment ES is excited to offer an incredible opportunity for a Spanish Speaking Customer Support representative for an Online Streaming Service! If you’re fluent in Spanish and passionate about entertainment and technology, this position is made for you!

In this dynamic role, you will assist Spanish-speaking customers with their inquiries related to our streaming service, ensuring they have the best viewing experience possible. Embrace the opportunity to work with a cutting-edge platform while connecting with cinephiles and series enthusiasts. If you are ready to make an impact in the world of entertainment and customer service, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Spanish-speaking clients across various communication channels.
• Assist customers with inquiries regarding subscription, content access, and technical issues.
• Document customer interactions accurately in our CRM system.
• Work collaboratively with team members to achieve service goals and improve customer satisfaction.
• Participate in ongoing training to stay informed about product updates and industry trends.

Requirements

• Fluency in Spanish (written and spoken) is essential.
• Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
• A passion for entertainment, technology, and providing excellent customer service.
• Previous experience in customer support is an advantage but not essential.
• Strong communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Excellent problem-solving skills and attention to detail.
• Ability to work effectively in a dynamic environment.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )

·         Free Greek Lessons, discounts and other perks