Spanish Speaking Customer Support for Online Marketplace Platform Department

🚀 Exciting Opportunity Awaits! Patrique Mercier Recruitment ES is looking for a Spanish Speaking Customer Support representative to join our Online Marketplace Platform Department. If you are fluent in Spanish and enthusiastic about helping customers navigate through a vibrant online marketplace, this is the job for you!

In this essential role, you will assist Spanish-speaking clients with their inquiries and support them in utilizing our platform effectively. You will be part of a dynamic team dedicated to providing top-notch service and enhancing the overall customer experience. If you’re ready to contribute to a fast-paced environment and advance your career, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Spanish-speaking users via phone, email, and chat.
• Assist customers with inquiries related to our marketplace platform, offering guidance and solutions.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to achieve service objectives and improve customer satisfaction.
• Participate in ongoing training to stay updated on platform features and industry trends.

Requirements

• Fluency in Spanish (written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
• Strong commitment to delivering high-quality customer service.
• Previous experience in customer support is advantageous but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a remote or dynamic environment.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...