Spanish Speaking Customer Support for Mobile Banking Services Department

🌟 Join Our Mobile Banking Revolution! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Spanish Speaking Customer Support representative in the Mobile Banking Services Department. If you are fluent in Spanish and passionate about delivering exceptional customer service in the digital banking space, this role is perfect for you!

In this critical position, you will assist Spanish-speaking customers with their inquiries related to mobile banking services, helping them navigate our platforms smoothly and efficiently. You'll play a vital role in ensuring customer satisfaction while being part of a forward-thinking team. If you're eager to contribute to the future of banking and grow your career, we want to hear from you!

Your Responsibilities

• Provide top-notch customer support to Spanish-speaking clients via various communication channels related to mobile banking services.
• Assist customers with inquiries and issues, offering solutions and guidance to enhance their banking experience.
• Document customer interactions accurately in our CRM system.
• Collaborate with your team to meet service goals and continuously improve customer satisfaction levels.
• Participate in ongoing training to stay informed about product updates and industry developments.

Requirements

• Fluency in Spanish (written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
• A strong commitment to providing high-quality customer service.
• Previous experience in customer support, especially in banking or technology, is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive and solution-oriented mindset.
• Strong analytical skills and attention to detail.
• Ability to effectively handle customer inquiries in a fast-paced environment.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...