Spanish Speaking Customer Support for Mobile Banking Services Department

💼 Join Our Mobile Banking Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Spanish Speaking Customer Support representative in the Mobile Banking Services Department. If you’re fluent in Spanish and are passionate about providing exceptional customer service in the financial technology sector, this position is perfect for you!

In this key role, you will be assisting Spanish-speaking customers with their inquiries related to mobile banking services, ensuring they have a seamless and positive experience with our innovative products. Be part of a team that embraces technology while providing top-notch support in a dynamic environment. If you're ready to take on an exciting challenge in the world of mobile banking, we want to hear from you!

Your Responsibilities

• Deliver outstanding customer support to Spanish-speaking clients through various communication channels.
• Assist customers with inquiries regarding mobile banking services, troubleshooting issues, and providing solutions.
• Accurately document customer interactions and outcomes in our CRM system.
• Collaborate with team members to meet quality and service level objectives.
• Participate in ongoing training to stay up-to-date on mobile banking features and compliance requirements.

Requirements

• Fluency in Spanish (written and spoken) is essential. Your nationality and native language should be clearly stated within your application.
• A strong dedication to providing high-quality customer service.
• Previous experience in customer support, especially in banking or technology, is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A collaborative team player with a proactive attitude.
• Strong problem-solving skills and attention to detail.
• Ability to adapt to a dynamic work environment and handle multiple tasks efficiently.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks