Spanish Speaking Customer Support for Logistics & Shipping Department

🚀 Join Our Logistics Team! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Spanish Speaking Customer Support representative in our Logistics & Shipping Department. If you are fluent in Spanish and have a passion for customer service and logistics, this position is a great fit for you!

In this crucial role, you will assist Spanish-speaking customers with their inquiries regarding shipping and logistics services. Your efforts will ensure that our customers receive timely and accurate information, helping them navigate their shipping needs effectively. Be part of a vibrant team dedicated to providing exceptional service, and let's work together to keep the wheels of logistics turning smoothly.

Your Responsibilities

• Provide exceptional customer support to Spanish-speaking clients through phone, email, and chat.
• Assist customers with inquiries about logistics and shipping processes, ensuring they receive accurate information and support.
• Document customer interactions and updates in our CRM system.
• Collaborate with team members to meet service objectives and improve customer satisfaction.
• Engage in ongoing training and development to enhance your skills and product knowledge.

Requirements

• Fluency in Spanish (written and spoken) is essential. Your nationality and native language should be clearly stated within your application.
• A strong commitment to providing excellent customer service.
• Prior experience in customer support or logistics is a plus but not mandatory.
• Outstanding communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong problem-solving skills and attention to detail.
• Ability to work collaboratively in a fast-paced environment.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks