Spanish Speaking Customer Support for Home Security & Alarm Systems Department

🔒 Join Our Home Security Team! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Spanish Speaking Customer Support representative for our Home Security & Alarm Systems Department! If you're fluent in Spanish and have a passion for helping customers protect their homes, this role is perfect for you.

In this essential position, you will assist Spanish-speaking customers with inquiries about our home security products and services, ensuring they receive the highest level of support and guidance. Be a part of a team that values safety and security while enjoying a vibrant work environment. If you’re ready to make a difference and grow your career in the home security industry, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Spanish-speaking clients through various channels, including phone, email, and chat.
• Assist customers with inquiries related to home security and alarm systems, providing clear solutions and information.
• Document all customer interactions accurately in our CRM system.
• Collaborate with team members to meet service goals and enhance overall customer satisfaction.
• Participate in ongoing training to stay updated on security products and market trends.

Requirements

• Fluency in Spanish (written and spoken) is essential. Your nationality and native language should be clearly stated within your application.
• A strong commitment to providing excellent customer service.
• Previous experience in customer support is advantageous but not mandatory.
• Outstanding communication and interpersonal skills.
• A proactive team player with a positive mindset.
• Strong problem-solving abilities and attention to detail.
• Ability to adapt in a fast-paced environment and thrive under pressure.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks